I love the Litter-Robot.
I love the Litter-Robot. It’s by far the best litter box I’ve had. I’ve had it now for 2 weeks and I have a problem with my male cat who gets urine on the step. He obviously doesn’t get far enough into the globe. Has anyone else had this problem, and does anyone have any suggestions?
A great invention!
Martha
Sunnyvale, CA
Friday, 27 November, 2009 at 21:20
My name is Shirley and I am a Customer Service Representative from Litter-Robot. We already responded to Martha; however, we felt, perhaps, a response was appropriate in the event other customers were having the same situation. If your cat is either not turning around in the globe or not going in all the way, you can tape a quarter to a string and suspend the quarter from the top of the opening using tape. The quarter should hang down into the opening far enough to tickle your cat’s read end when entering the Litter-Robot. In some cases this persuades the cat to turn around before doing its business. If your globe has what we call a “soft lip” on the bottom of the cat’s entrance, we have a lip extender and a fence available for this type of situation. Visit our website at http://www.litter-robot.com and click on our Accessories Page for further details along with a photo. If you have any questions regarding this matter or other issues, please feel free to drop us a note at customer_service@litter-robot.com.
Kind regards,
Shirley
Sunday, 29 November, 2009 at 20:13
I’m seriously thinking about purchasing a globe but I was wondering how loud is the unit? when watching the videos, the globe seems to be very loud when it is operating and how long is a cleaning cycle?
Tuesday, 1 December, 2009 at 12:06
Hi Pauline:
Recently we have had quite a few inquiries RE how loud the Litter-Robot is. As you can imagine, noise is always subjective; however, our latest version of the Litter-Robot has a quieter motor and our customers have attested to this in their Testimonials. Check them out.
As a comparison, we would suggest an electric drill running at the lowest speed. What I can tell you is that some of our customers have the Litter-Robot in their bedroom.
FYI – there are no electronics in the globe at all – everything is in the base.
Hope this helps you. If you ever have a question/concern, drop us a note at customer_service@litter-robot.com. Thank You !
Shirley
Customer Service Team
Friday, 4 December, 2009 at 17:55
My cats love the litter robot. Okay – maybe that’s not true. I’ve never asked them. I LOVE THE LITTER ROBOT. Yeah, that’s more like it. But my cats took to it right away. The young un’ (a 1 year old) likes to watch it turn. She’ll even trigger it to turn again. I don’t mind. The 12 year old looked skeptical, then got in it. Fortunately, we had the lip extender on it – she pee’d on that. After 4 months, she’s taken to it like a charm. She’s a small cat, but definitely uses the the bubble window globe in the back. The kitten loves to flick cat litter like she’s digging a hole to China. Just ordered the gate to see if that might help. BEST PRODUCT OF IT’s KIND! Thanks Litter robot makers. And keep making this product in the good ol’ USofA
Tuesday, 2 February, 2010 at 18:01
Stopping by the site to order our second Litter-Robot. The first one is still going strong after 3 years of hard labor….it serves a group of 5 foster cats in my home. When they have playgroup, there may be as many as 7-8 cats in their indoor/outdoor room. (We do keep another traditional litterbox in case the LR is ‘occupied.’) This new unit is for my ‘own’ two cats and three long-term fosters–fast becoming ‘mine!’
Having Litter-Robot means I don’t dread going in to spend time with the foster cats anymore. Before, it was a huge effort to keep the litterboxes scooped & cleaned. Now, I just change the bag daily or every other day, depending on the usage. The time I used to spend crouching & scooping, I now spend thinking up fun things to do with the cats.
When we first got the LR, the foster cats would all cluster around to watch it working, and one learned to jump on the step and wait 7 minutes for it to run! Now they ignore it, unless they want to use it…
Here is a suggestion: consider a fundraising program for cat rescue groups with ‘community rooms’ for cats, where they can use Litter-Robot. They would be amazed how much improvement having a Litter-Robot (or 2 or more!) could mean in their shelter. Volunteers would be freed to interact with the cats, and the ‘Robot would always be clean, even when the cats are unattended (usually overnights). Your company would benefit from the many cat-friendly adoptive parents who would see Litter-Robot on their shelter visit, and get information about how much their new cat enjoys it. Just a thought….and if you need a ‘rep’ in the rescue world, sign me up!
Thanks for the help with my foster/rescue effort…Donna B., Wilmington, NC