December 31, 2004

I just wanted to let you know, I was not very optimistic when I ordered my Litter-Robot, but I was going away on vacation and required an easy method to have my pet caretaker empty the litter pan.  The Litter-Robot worked great and I had a wonderful vacation.  I have now just submitted an order to get a Litter-Robot for my Dad – I know his cats will truly appreciate it as you can place more litter in it than the LitterMaid which they currently use.

The only suggestion I have is I wish it was a tiny bit smaller than I could place the Litter-Robot under my specially designed bathroom sink vanity which used to house my regular litter pan.  No matter that it will not fit under my bathroom sink I will not give up the Litter-Robot for something that will fit and have adjusted my laundry area to accommodate the Litter-Robot.

Thanks for a wonderful product and YES, it is worth the extra expense after having used scoop pans and the LitterMaid – the extra cost is not an issue.

Lynda Roeckle

Middle Grove, NY

December 29, 2004

Ok, I was not a Litter-Robot believer, so I ordered one with the idea of returning it, if it did not work as all the testimonials stated.  Well, I LOVE IT, and best of all my cats love it.  We kept the old LitterMaid next to it, in case our finicky feline friends would not change, and they immediately began using the Litter-Robot.

I was worried about the size of the opening because we have two bengals and one is fairly large and lean, but he got in it as soon as it came out of the box, the opening is much larger than the pictures illustrate.

We got the bone color which blends in nicely.  I can’t get over how easy and wonderful it is.  No more mess!!  You just pull out the drawer and empty it!!  With two cats, sometimes they will not use the same box, well no problem our cats did!

I am praising it to our local vet and pet store that they should offer it.  Well worth the $$, don’t try anything else.  Best investment this year!

Thanks Litter-Robot!!  You have figured out how to hide the litter, as well as the odor!!

Sincerely,

Connie Woods

Nashville, TN

December 29, 2004

Subject: Love it!

I just received the Litter-Robot last week.  The cats took to it right away!  I have 3 cats and the oldest is nearing 20 years old.  He has no trouble getting in and out.  The other 2 cats love to watch it go through the clean cycle.

The odor problem has gone away almost completely.  Thanks for a great product!!

Cathy Kutschinski

Grand Rapids, MI

December 20, 2004

Ok, I’m a diehard skeptic about new electronic thingies.  I have six indoor cats segregated into two different parts of my house.  I have gone through several LitterMaids as well as the old standby "human cleaned" litter boxes.

A month or two ago I bought a … Litter-Robot.  My cats were not happy at first and I finally sat down and actually read the booklet about teaching your cats to use the device.

I am so happy with the results that I just ordered my second Litter-Robot to put in the area with the other three cats.  This thing is great.  It’s clean, easy to use, wonderfully easy to empty the litter container (your hands never touch anything remotely nasty), and there’s no smell.

Someone finally figured out how to make an electronic litter box that works. These folks deserve to make millions.  I hope that they do!

I’m one satisfied customer!

Lynne Holder

Houston, TX

November 29, 2004

Subject: My experience with Customer Service.

Well, you won’t believe my story. 

I ended up adopting two 6 year old sister cats.  We picked the cats up to take home and where advised that they came with a Litter-Robot.  We were stunned when we saw the machine.

I was told by this 2nd owner that sometimes the lights would all flash at once and that the machine had to be unplugged and then plugged back in to reset the machines functions.  …. I emailed the Customer Service group for the Litter-Robot.  I told them the story of how I got the cats and the Litter-Robot.  I asked if they could help me by telling me what was wrong with the Litter-Robot, so that I could try to fix it.

Their email response time was incredible.  To my amazement, I was told that the machine was still under warranty and that a new base would be shipped to me immediately.  I couldn’t believe it, neither could my husband.  I received the base within 5 days and immediately plugged it in.  It works like a charm and the cats and family are happy once again.

Thank you Lauren Ford in Customer Service for such excellence!  We have already referred your product to everyone we know that owns cats.

The Kimple family

Port Orchard, WA

November 29, 2004

Subject: Litter-Robot: A very good investment

Hello Litter-Robot staff,

I just had to write in to say what a wonderful product you have.  This is the best litter box available on the market today.  I was going to buy a self-cleaning litter box from your competitor (LitterMaid) until I stumbled across a few reviews on
the Internet about their product, and yours.  Needless to say just about every review about their product was negative, and every review on the Litter-Robot that I read was positive.

Honestly, the only thing that I was worried about was the price difference between the two.  The Litter-Robot is a little more pricey, but you do get what you pay for.  I found that out after I purchased the Litter-Robot.

I have three cats, and just after six short days all of my cats were comfortably using the Litter-Robot. Then about 2 and 1/2 months later I did encounter one small problem.  I thought "Great, it was too good to be true, now what?"  So I called the toll free number, and explained the problem. The very next day I received the replacement part in the mail. It literally took under 24 hours to
get to my house.  It did not cost me anything either.  Thanks to the full 18-month warranty.  On top of that the sales associate that I spoke with was very polite
and professional, and I actually talked to a live person (Lauren).

I have only good things to say about the Litter Robot.  If more business ran their
operation the way the Litter-Robot staff does, the world would be a better place.

Thanks for making a great product, and for treating your customers with respect.  I will defiantly recommend the Litter-Robot to my friends and family.

Sincerely,
Shawn Kirst
Sheboygan, WI

November 27, 2004

Subject: Thank you.

I purchased a Litter-Robot about a year ago now.  I never had to un-jam, unclog, or fix anything at all.  I am so happy.  Besides emptying it out and filling it once a week (on garbage day), I forget it’s there.

My only regret is that I was skeptical to buy one, so I bought a LitterMaid first… (it was cheaper).  When the LitterMaid broke in about 4 months after jamming every other day I felt ripped off.  Tech support was horrible on the LitterMaid, but with the Litter-Robot I never had to call anyone.  Just plug it in,  fill it,  and click it to ready position.  I really can’t see how it could fail.  It’s so simple, yet efficient.

My cat and I thank you for this product.

Stan Stempien and Tyrone D Kat

Exeter, PA

November 17, 2004

I can’t say enough good things about this product.  It requires so little maintenance and I know my cats love having fresh litter every time they use it.

I tell all my friends about it.  It is worth every penny.  Thank you so much!

Brian D. McDonald

San Francisco, CA

November 14, 2004

Subject: Love It

I just wanted to let you know how great your product is.  We have one Litter-Robot, one LitterMaid (that I dislike) and several regular litter boxes.  We are going to buy a couple more Litter-Robots  …..  Eventually I want to have only Litter-Robots.  They really are great.  I empty the drawer every night.  It is easy.  No comparison to the LitterMaid.  It is yucky, not to mention the cost of the waste receptacles.

I just absolutely love the Litter-Robot and have recommended it to my friends and coworkers who have cats.

Keep up the good work.  You have a great product!!  ……..

Thanks,

Kimberly Buckmaster

Wichita Falls, TX

November 13, 2004

Subject: Great product

I got the Litter-Robot almost a year ago now, and I just can’t believe how great it is.  I have 3 cats, and without this, I think the litter box detail would have had me finding homes for one or more of them eventually.  The litter box is no longer an awful part of my every day.  I empty it every couple of days, and I do it with a smile.

I can’t believe people with multiple cat households wonder if they should buy this thing!  They must just love litter box cleaning and odor!  I am buying two of these as Christmas gifts for family members.  It is the best investment a cat owner can make, other than health related items.  And the Customer Service is simply the best I have ever experienced with any product or service ever.

Liz Foster

Dracut, MA

November 13, 2004

Subject: The Best Litter Box EVER

I have 10 cats, so litter box management is pretty important to me.  I have tried everything, including the LitterMaid, but no automated box could ever stand up to the “industrial” use requirements of my house.  Then, one day, I decided to spend the money on a Litter-Robot.  Best decision I ever made!

Even in my high traffic household, the box stays clean and runs beautifully.  When I did have some problems with the first unit I was sent, the Customer Service folks bent over backwards to help resolve the issue.  They offered suggestions to resolve the problem, but always let me know that I could return the unit for replacement at their expense.  They followed up with me, to check on my satisfaction, and finally I decided to get the new unit.  Problem solved and now I am buying my second Litter-Robot to replace my last LitterMaid that just died.

Don’t waste your time and money on other automated litter boxes.

Buy the Litter-Robot today.

Christine Jensen

Hillsborough, NJ

November 4, 2004

Subject: Great support

Outstanding Customer Service is often little more than an ad slogan.  I purchased my Litter-Robot about a year ago and had some trouble with it recently.  This is after a year of use by six cats.  I contacted Lauren at the Help desk and the problem was diagnosed, a new part shipped and fixed in less than two weeks.  No problem, no hassle.  I have had other units in the past (LitterMaid) and not only was I treated like cat litter by their so called customer service, but was told the unit was unserviceable.

Your people are phenomenal!  Thank you, Lauren and Litter-Robot.

Greg Nelson

Wrightwood, CA

November 1, 2004

Subject: Phenomenal Product

My cat has been pooping in my dining room for over a year and a half – every day, sometimes twice.  I can’t tell you how frustrated I’ve been trying to find a solution.  In the first 5 years of having her, not once did she go anywhere but her litter box.  ……

When I say I tried everything, I mean EVERYTHING.  …..  I tried Feliway, Nature’s Miracle, No-Go, garlic mixtures, and lemon air fresheners – you name it……

I decided to give the Litter-Robot a shot, knowing it was a less costly alternative with a money-back guarantee. 

So, the Litter-Robot arrived.  Knowing my cat is somewhat jumpy, I took it out of the box and just let it sit in the living room for 3 days, trying to get her used to its presence.  Even with cat nip, she wouldn’t go near it and hissed every time she passed by.  I almost packed it up and shipped it back, convinced she’d never use it.  Instead, I put it in the dining room corner, filled it with litter, and watched it go through several cycles.

I was fascinated – she was definitely curious, but kept her distance.  After a few minutes I brought the unused litter out to the garage, and by the time I got back my cat was in the Litter-Robot, doing her business.  I absolutely could not believe my eyes.  I STILL can’t believe it.  Within 48 hours we had 2 poops and 3 pees – it’s been 10 days, a seamless transition, and she has used it every single time.  And whenever the cycle starts, she leaps up, runs over and sits right in front of it watching it work.

We both absolutely love this machine – my cat’s name is Mercedes, and this product is the Mercedes of litter boxes!

Sincerely,

Suzanne Greene

Eden Prairie, MN

October 27, 2004

The only thing my fiancé and I ever argued over was whose turn it was to clean the litter box!  We live in an apartment and didn’t look forward to coming home every day to a smelly house!  Seriously, who wants to come home after working all day and scoop out your cat’s litter box?

Ever since we got the Litter-Robot it’s been smooth sailing!  The cats took to it right away with no problems, and now we no longer argue over whose turn it is to scoop.  We just remove the bag from the (drawer) every couple of days and toss it!  We will be passing the Litter-Robot on to everyone we know!  Thanks so much!

Sincerely,
Aaron & Corey
Dallas, TX

October 24, 2004

Subject: Love it!!!!

I absolutely love the Litter Robot and my cats love it too!  I had the problem of my younger one, who is in the habit of “digging a hole to China”, kicking lots of litter out.  I attached a crescent moon shaped piece of cardboard to the inside at the bottom of the opening and the problem was solved.

My kitties and me couldn’t be happier.  …….. I truly hope it lasts FOREVER!

Juanita Butler

Seal Beach, CA

October 23, 2004

Subject: the best invention

Litter-Robot is the best invention since the microwave.  It took my cats all of two minutes to go in it and use it.  Sometimes I think they like the sound it makes when cleaning because they stick their head in it to see what is going on.

And cleaning has never been easier.  I just open the drawer, take out the plastic bag, knot it and toss it.  It’s quick, easy and the best part is there is no smell.  You would never know I have cats.

Thank you for such a great litter box.

Edee Buglione

Southlake, TX

October 22, 2004

Subject: Simply a Godsend

The Litter-Robot is fantastic.  I have 6 cats and before I got the Litter-Robot I had 8 LitterMaid boxes that the cats didn’t like to use.  They were really turned off by the smell of waste in the receptacles.  Now I have one simple Litter-Robot that is easy to empty once a day and now I don’t have anymore problems with my cats using the rest of my house as a "litter box."

I too was skeptical at first and wasn’t sure about paying so much for a litter box but I figured since there was a return policy I could always return the unit.  The cats took the Litter-Robot and I threw all my LitterMaid boxes away.  I spent way more money on all of the LitterMaid boxes and they were worthless.

Also, the customer service for the Litter-Robot is fantastic.  Recently the sensor broke on my unit and I called Litter-Robot who shipped out a new base immediately and offered the sincerest apology.  I too searched for a long time for a better litter box solution and am so happy that I found the Litter-Robot.

Thank you,
Mike Brown

Rochester, NY

October 21, 2004

I ran across your product while looking into repair ideas for my second LitterMaid.  After watching the forum at litterbox-central.com for about six months and waiting for my second LitterMaid to die, I purchased one of your Litter-Robots.

This thing rocks!  I freaking love it.  My two cats started using it almost immediately.  I hope you all become billionaires.  I recommend it to everyone and have had most of my co-workers over to check it out.

Keep up the good work, although I see no problems with it, I’m sure it will continue to evolve to an even better product than it is already.  Shipping was very quick, I received in in just a few days after ordering it.

Thanks again!

Jeff Jones

Waverly, Iowa

October 20, 2004

I had just got my first cat and got a litter box with it.  When I was a kid we had many cats and never had to deal with a litter box, so this was new to me.  My kitty understood the litter box right away, but then I needed to learn how to keep it clean.  Darn, this is not very fun, cleaning it every morning and evening after work!

Thought that there needs to be a better way.  I saw the auto cleaning boxes in the pet stores.  They seem to use a rake system that people on the Internet say get caught and stop and that their cat gets scared and stops using it!  I thought to myself…"Self, you can not let this happen!"  I held up from purchasing any automatic litter box for awhile.  As the cleaning continued, the more I searched, until I saw your web site!  "Wow, 30 day free trial!  How can I lose?  Can’t!"  I was still unsure of the product but with the 30 day return policy, I saw no need not to try it.  It was a no-lose situation.

When the Litter-Robot arrived, I set it up per the simple instructions and in a matter of two days, the cat was using it and the old box was removed a day later!  It is now getting close to the 30 day trial limit and this machine is working great for me as well as Torrie…  my Kat!

Thank You, and you will not be getting this product back (unless it breaks!),

Thanx,

Happy Kat owner and Kat!

Michael

Ventura, CA

October 19, 2004

Subject: 22 lb. cat

When I first contacted you, you were concerned that my somewhat overweight 22 pound cat wouldn’t be able to use the Litter-Robot, and if he could get in it, you were concerned that my 5 pound cat may not be able to trip the sensor.

Well — when I got the Litter-Robot I immediately threw out the LitterMaid and set the Litter-Robot in its place.  Fully hooked up and ready to go.  I had no problem in getting them to investigate.  My cats immediately took to it, and they love it!

Spanky, (Mr. 22 lb.) has no trouble getting around in it, and is very happy because he no longer has to avoid chunks the other two have left behind.  No more are the days of cleaning a gummed-up rake because Symie or Leo (5 and 9 lbs) was not considerate enough to cover their poop.  No more are the days of coming home with the stench of cat box in the air.  I change the bag about every 2 to 3 days. How wonderful not to ever touch a nasty box!

I love my Litter-Robot.  My husband loves it.  Most importantly, the three cats that use it – love it.  Thank you for this wonderful invention.  I tell everyone I know with cats that they NEED this.  I hope you are around forever.  Your item should be more advertised.

I searched for a long time before buying one, and was skeptical, but I never read a bad report on all the feedback sites and decided to give it a try.  I am glad I did.

Thanks again,

Carol Vaughn

Ft Payne, AL

October 18, 2004

The Litter-Robot is working wonderfully!!!  Within just a few hours "someone" (one of the three cats) had already used it.  It is just one of the BEST inventions that I’ve seen for cat owners and lovers!!

I had the LitterMaid for years, and the one quit working just recently, and since it DID require some maintaining to keep it somewhat free of "stuff" that would stick to the bottom and build up, I decided to see if there wasn’t a better product out for my kitty cats’ bathroom.  I thought about it for a week or two because of the price tag,  read all kinds of reviews, and they all were good.  So decided to "go for it" and am so glad I did (even though my sister will think I’m NUTS for paying over $300 for a litter box).  In fact, I’ll will most likely buy a second one when the upstairs LitterMaid conks out.

Tell the inventor of this great little Litter-Robot: THANK YOU, THANK YOU, THANK YOU!!!!!!!!

Pat Green

Jacksonville Beach, FL

October 8, 2004

I’m so glad I took the plunge… Fabulous

I debated, like a lot of people, whether or not to spend this kind of money on a litter box.  I’m so glad I did.  It was touch and go at first, but all four of my girls are using the Litter-Robot and love to sit and watch it in action.  It is quite intimidating and looks like something from outer space.  It was so simple to put together and works like a charm.

At first, my cats would put their feet on the drawer and smell all around the opening and then go away.  Three of them did the very same thing and smelled the exact same way.  It was a hoot to watch.  I guess one of them gave the other 2 the thumbs up and they started using the Litter-Robot.

I was approaching my 30 days and didn’t know if my Siamese was ever going to get with the program.  I had left a towel out just in case of accidents and she would go on the towel (I caught her) instead of going into the Litter-Robot.  Finally, I took the towel away and prayed I wouldn’t come home to a big mess.  I was pleasantly surprised to find no messes.  Everything has been smooth sailing ever since.  Clean up is such a breeze and not a hassle like the LitterMaid.  The LitterMaid was better than manually scooping everyday, but the Litter-Robot beats everything hands down.

They still like to just sit in the room and gaze at their Litter-Robot.  It is so funny to watch them.  We are one big happy family.  Thank you Litter-Robot.  You have made my life so much easier and much easier for my friends and family who watch after my girls when I’m gone.

Caren Wilkerson
Fort Worth, TX

October 4, 2004

Subject: Litter-Robot fan

Our family has had our Litter-Robot for over 18 months.  It has always worked perfectly!!!  We have 2 large cats who have no problem using a weird looking, but always clean litter box.  I’ve (been) very impressed with the sturdiness and quality of this product.

Marietta Shirk

Woodinville, VA

September 30, 2004

I’ve had my Litter-Robot for more than two years, and still think it’s the best thing I ever bought. They are expensive, but I’m not good about cleaning litter boxes, and didn’t want my new kitten to develop bad habits because of my negligence. My little guy loves his fancy bathroom, and so do I.

I’m sure the savings in litter and liner bags has already saved me lots of money over the LitterMaid.  I did have trouble with it after about six months — it was not resetting properly. ….. The company paid for return shipping and I had it back within a few days. It has worked perfectly ever since.  If this company ever goes public, I’ll buy stock. Thank you.

Kate Harrigan

Centerville, MA

September 17, 2004

Dear makers of Litter-Robot,

I found myself debating between other similar products and yours.  It took some spousal coercing to spend the $300, but I told him it wasn’t for the cats – it would be for me.  We have two wonderful cats and I love them dearly, but I’ve been cleaning poop every morning before I go to work for over 7 years and one of my cats doesn’t even cover her poop.  She’s a stray, so she doesn’t know proper litter etiquette.  The house fills will a raunchy smell of poop every time she goes.

So we buy the Litter-Robot and it gets here. We place it in the living room so the cats have an opportunity to sniff it and see that it’s not a big black monster (we bought ours in black).  That same evening I placed the Litter-Robot in the same room with the litter box, but in opposite sides of the room.  The one cat who had been sniffing it all along, came right up and used it (to mark his spot, of course.  And it was so delightful to watch the Litter-Robot in action as it ever so gently rolled the poop away.  And I didn’t have to do a thing.  I just watched in amazement.  Since the stray still wouldn’t use the Litter-Robot, I switched the litter box with the Litter-Robot and the next time our stray went to go poop, she just climbed into it and left a deposit. It was in the same spot as the litter box and that’s all that mattered to her.

I’m giving you these two separate examples so that others considering this
purchase will see that it works for all cats (even strays) – you as the
homeowner need to adjust the "introduction" for each.  The younger male
wanted to mark his spot and used it right away.  He probably love it too, because it’s big and roomy.  The older female stray needed to see it in the
same spot that she goes to everyday, as she is a creature of habit.

What amazes me more than all this is that this all happened on the FIRST
DAY.  I am so happy I got it.  It is worth every penny.  Thank you so much for creating this absolutely fabulous product.

Maria Mihalopoulos

Fairfield, CT

September 16, 2004

We received our Litter-Robot on Saturday and immediately set it up.  My husband and I waited with anticipation for the first cat to enter. (We are the proud parents of 3  large male cats).  Our cats immediately took to the Litter-Robot.  We were able to pull both of our LitterMaid Self Cleaning Litter Boxes the same night. There are NO accidents to report!

I don’t know how we ever lived without the Litter-Robot.  We have tried pretty much everything on the market and they have all been very disappointing. The self flushing litter box was a huge mistake. The stench was indescribable when it cycled and the Perform failed to perform and was returned the same week.

Then there was the LitterMaid’s.  They seemed the best of the bunch, but still lacking a lot.  They are loud, nasty and a pain to clean not to mention soiled litter popping up in your face when you change the expensive receptacles.  I truly believe that a conventional litter box is easier to deal with then the LitterMaid, but it does keep the box cleaner through the day that a conventional.  Oh, did I mention the rake that is always covered with some form of excrement!  My husband and I would fight over who cleans the litter box (some scooping still required)

Today things have changed!  I gladly change the bag in our Litter-Robot.  I change it about every third day but we could probably go four.  The odor level is minimal, if any, which is a refreshing change.  I truly can’t say enough about this litter box.  I never want to be without one again.

I want to thank you for this web site, otherwise we would never have been liberated from our litter box nightmares!  I would not recommend any other self cleaning litter box. They are all a waste of money and the expense in the long run is much greater.

Thanks again,

Tina Burnell

Bellville, MI

September 12, 2004

I just received my Litter-Robot, and I am simply amazed that it actually works just as advertised.  I was the unfortunate owner of an supposedly automated litter box called the Performa for six months.  I had to return this box which I paid nearly $200.00 for because the parts didn’t even fit together!  The replacement never worked at all and I was thoroughly disgusted and was very hesitant to purchase another automated box, but after reading the forum sites I decided to take the plunge.

My kitty is kind of a shy cat and scares easily, so I was a little worried that she would not take to this box.  But when I put it together, which was very easy to do, and set it by her old box filled with new litter, she jumped right in and used it within the hour.  I decided to plug it in and let it run and much to my surprise she ran up and put her paws on the step to watch it run but it stopped right away and she had to wait till it recycled again.  She is very happy and has no problem using this box,  and I love not having the mess!

Thank you for making such a great product, it is worth every penny that I paid for it.  I would happily recommend the Litter-Robot to any cat owner!

Thank You,

Susan Monroe

San Ramon, CA

September 5, 2004

Buying the Litter-Robot six months ago was the best thing we’ve done as pet
owners.  My teenage son wasn’t thrilled to be designated litter scooper, and he’d neglect the box until either the house smelled or the cat rebelled and left
gifts outside the box.

We had to invest in having the closet where the box lives wired for electricity,
but, boy oh boy, was it worth it.  The cat wouldn’t touch the Litter-Robot as long
as it was outside the closet, but as soon as we moved it into place, it instantly became The Only Box In Town.  She hasn’t missed once, and she’s so happy her box is always clean.

Changing the bag every few days is something my son does happily as well. And we named it the Starship Pooper affectionately, because it’s a high-tech
solution to an age-old problem and we love it!

Lynn Allen
Long Beach, CA

August 18, 2004

As a new inventor myself I want to tell you how much I appreciate your product on so many levels.  Obviously, the Litter-Robot had to go through many many stages to get to the point that it is now. I would LOVE to see the early prototypes!

Best of all, you were able to keep things simple for the design and manufacturing AND for the users (both cats and people).  I’ve owned THREE LitterMaids and a Purrforma.  Neither of those catered to the fact that units need to be cleaned.  I won’t even go into the rant that I would like to.  I’m sure you’ve heard all the wonderful things said about the "competition". 

It’s amazing how many problems the Litter-Robot solves: no rakes to clean, no ground-up waste in the litter, no odor, large storage capacity, simple setup, low noise, no special expensive containers to buy, huge savings for litter purchases, no jammed motors, and no unhappy cats!

THE ONLY problem I have with the Litter-Robot is that it is an online purchase only.  Being online only makes it way too easy to purchase a LitterMaid first and suffer through the consequences.  By the way, I waited an entire 2 days to have it delivered!    I’m not even bothered by the price, which is a bargain after purchasing over $500 worth of "cat poop blenders" (what the LitterMaid and Purrforma amount to).

Thanks for a great great great product.  Did I mention that it’s great?  I can’t say enough about what you have done for this home and for our 2 cats, Luna, and Hermione.

Litter-Robot is paws down the absolute BEST cat box ever made!!

Sincerely,

Eric Trusty

Wheaton, IL

August 7, 2004

Dear Litter-Robot,

This is the best investment I’ve ever made. 

Here was our problem.  One of our three cats is BLIND.  Our biggest complaint with the blind cat (Mi-Mi) was that, bless her heart, she couldn’t cover up her own poop sometimes.  She would miss and leave the box with it exposed.  Naturally, it was a bit smelly, and the other cats would boycott our litter box as a result of the uncovered poop.

Enter Litter-Robot.  The blind cat immediately took to it.  We just put all of the cats in the bathroom together for a few hours.  The blind one heard what the other cats were doing, and could smell the litter.  She stepped right up and went in!  Ever since that day, we have had no more unpleasant smells in our house!  Even if Mi-mi leaves the Litter-Robot without covering up her stuff, the Litter-Robot just cycles it away within a few minutes.  Every time I hear the Litter-Robot start up, I am reminded of what I great investment I made.

If you are skeptical about buying this machine, don’t be.  If it works for our cats, one of which is blind, it can work for yours.

Regards,

Will Gilmore

Miami, FL

July 24, 2004

Hello – just wanted to tell you (the Litter-Robot) arrived safely and I LOVE IT.  It is
everything I expected, and more!  Since I travel very often, I needed something
just like this.

The LitterMaid I had was awful and did not do the trick at all.  I was very dissatisfied with the way the rake continually built up and clogged, and the smell of the box was terrible after a couple days.

My 2-year-old cat is just 9 lbs. and she took to the Litter-Robot immediately — she is actually quite fascinated by the Litter-Robot!

Thanks for a great product!
Teresa Mabry
Nashville, TN

July 16, 2004

Hello Fellow Cat Lovers,

First, I’d like to say thanks to everyone else who wrote a testimonial for the Litter-Robot.  I was seriously considering purchasing "the other" mechanical litter box but, after reading other customers’ experiences, decided to avoid the apparent problems (perhaps saving hundreds of dollars and months of frustration) as they documented.

Simply stated, I am absolutely delighted with the quality, ease of set-up and use of the Litter-Robot.  I travel frequently and I am, for the first time, comfortable in knowing my cats always have a clean litter box.

OK…initially, my other cat-owing friends thought I might be a little bit "cat crazy" to buy an automatic litter box… yet they spend that much on two or three pairs of shoes!

Bottom line…it is the best money I have ever spent on my cats – not to mention myself.

Thanks for a great product!

Thomas Franks
Carlsbad, CA

July 6, 2004

My husband and I have five cats — and we had five litter pans.  You can imagine what a chore it was to keep those pans clean and, I must admit, we did not keep them as clean as we should and could have.

The last cat we acquired showed up on our front porch one day and was used to having the whole outdoors as his litter pan.  Needless to say, he couldn’t grasp the concept of going in a pan that other cats had used!  So, he chose our dining room as a place to go…  After trying everything to make him stop, we finally came to the conclusion that he wouldn’t go in a litter box that was anything but spotless.

My husband did a lot of research on automatic cleaning litter boxes and told me that the Litter-Robot was the only one he found that people said really worked, but that it was a bit expensive.  I am a firm believer that you don’t get something for nothing so I talked him into taking the plunge.

It has been worth every single cent we paid.  And in hindsight, it was NOT expensive when compared to what you get.  It’s absolutely unbelievable.  No smell, no mess, so easy to clean.  My husband gets so excited when he hears it working, he runs into the room to watch.  And our cat uses it and has stopped going to the bathroom in our dining room!

Thank you so much for making our lives so much easier and for making our cats so much happier!

Kathryn Purinton

Stafford, VA

July 5, 2004 

I love the Litter-Robot!

It took a lot of consideration before I decided to pay out that much money to an unknown internet company but I’m glad I did it.

When I first unpacked it, it was twice as high as I thought it would be and I was very concerned that at least one of my cats would never try it because he’s such a scaredy cat.  I started the familiarization process by placing the Litter-Robot in the family room (without litter) and  I fed them treats around it and just generally let them get used to it and see that it wasn’t scary.  After some days I placed the Litter-Robot where their litter box originally was but I didn’t plug it in.  I let them know that it was a litter box by placing them in it and making scratching motions in the litter.  Periodically, I would plug it in and let it cycle.  When one would get bold enough to investigate the noise, I would hold one of them and use reassuring "reward" language while the Litter-Robot was cycling, so that they would know that it was a good thing.

I decided not to allow another litter box because it was not going to be an option and I didn’t want them to get used to NOT using the Litter-Robot.  I would cycle it myself forever, if I had to.  Actually, I only manually cycled it for one week before plugging it in.  I placed a box under the step as it was a bit too wobbly for my scaredy cat but after a few days I noticed him jumping over the box so I took it out.

I empty the litter tray about once a week.  We use much less litter and I even have worked down to an inexpensive fragrance free litter.  We don’t need the fragrance to try and hide litter smells because the urine and feces no longer sit in the litter growing germs and getting smelly! 

Vicki Gress

Effingham, IL

July 1, 2004

I had to drop you a note to tell you that the Litter-Robot is the best thing since Ford invented the Automobile!!!

During the first couple of hours I wasn’t so sure my cats were going to like, or use, the Litter-Robot. My younger cat just wanted to play in it. He kept pulling the litter out the front and jumping in and out of it. The older cat was a bit more skeptical, she had to yell at it a bit, swat it a couple of times and sit in it. It took a full day before everyone realized the new toy was, in fact, the new potty.

Initially I left the old LitterMaid, unplugged, next to the Litter-Robot, but I found both cats were using the old box and just playing in the Litter-Robot. After about 6 hours, I took the LitterMaid away. I spent the rest of the day worrying that I had made a mistake because neither cat was using the Litter-Robot. Finally about 8:00 that evening the younger cat decided he could no longer hold his bladder and we had successful usage. The older cat, however, was not so easily enticed. For some reason she just didn’t want to potty in the Litter-Robot. I was worried she would go on the carpet, but decided to tempt fate and hope for the best…I opted not put the old litter box back down. The next morning I had a small present directly in front of the Litter-Robot….no problem….I just picked it up and put it in the Litter-Robot, and guess what?? SUCCESS!!! One day and one minor accident later we have a new kitty potty.

I can honestly tell you that we could not be more pleased with the Litter-Robot and your staff. The Litter-Robot is 1000 times more sanitary than the LitterMaid and much more quiet. I don’t even mind changing the bags out of the litter drawer. As for your staff…what a super nice group. I received quick, courteous service and I couldn’t be more happy. Thank you all for everything.

Best Regards,
Karen Vandevander

Manassas, VA

May 18, 2004

 I’m the one ….. with the cat who pooped on the carpet everyday for a year.
 

Well, I got the Litter-Robot in January and at first he refused to use it. Then he would pee in it only.
 

After about two weeks I decided to take drastic measures. I locked him into my bedroom with just the Litter-Robot and his food and water. I visited him often but left him there for two weeks. At the same time, we ripped up the carpet that he had been pooping on.  Zacheaus (the cat), once in the room, didn’t go to the bathroom for over 36 hours. He was totally desperate but didn’t want to go into the Litter-Robot. Finally there was a breakthrough. On the second day, he finally used it! Then after him using it for two weeks I let him out, and life has been great ever since. In five months, he has only had ONE accident! And that was when the Litter-Robot was kind of full. So now I empty it earlier. I just wanted to give this update to let you know that the Litter-Robot is a GREAT thing! It has changed my life (and I have never written about a product in this way before). Now I don’t have to worry about friends coming over and seeing poop on the floor. Zacheaus is much happier and we are all so relaxed.
 

Thank you Litter-Robot!

Anna Gerdeen

Minneapolis, MN

April 24, 2004

Subject: The Best Thing Since Sliced Bread AND The Ball Point Pen!!

I just wanted to write to tell you how incredibly pleased we are with our new Litter-Robot!

We have 4 cats ranging in age from 10 to 17 years old.  They’re pretty fussy about clean boxes, so it was a time-consuming and disgusting job cleaning their boxes all the time.  We tried the LitterMaid, in fact we went through 4 of them with returns and all, and they were totally ineffective for us (they always jammed, stopped, then burned out).

We were not sure our cats would adjust to a "hooded" type box, since they’ve never had one.  Well, we got the box about a week ago and took their old boxes away "cold turkey"…risky for such old cats I thought.  We put the Litter-Robot in the same location as the old boxes had been, but left it unplugged to run manually so the cats wouldn’t get spooked by the noise.  By the end of the first day all of our cats had used the box.  By day 3 we were leaving the box plugged in all the time.  The cats use it without fail, and the noise doesn’t bother them at all…and they have seen it running.

The unit itself is amazingly efficient!  It removes the waste without intervention from us, and the whole house smells clean, even with the waste in the lower receptacle.  We empty the receptacle daily, but could probably go every other day.  We just don’t want to have it in there for more than a day at a time.  We just love that we don’t have to buy any expensive receptacle liners too…the plastic grocery bags work perfectly!

Thank you so much for such a wonderful product.  I hope you can mass-market these to stores like PETsMART soon and put a few million in your bank account!  You deserve it!

Thanks again,

Chris and Bill Wohlenhaus

Litchfield Park, AZ

April 21, 2004

Free at last, free at last…!!!
 

Being a gadget guy who always dreaded cat box duty (no pun intended), I have always sought a better solution for me and my 17-year old cat, Fidget.

Two years ago, I thought I found it with the LitterMaid Mega.  It was better than the manual method, but the rake kept getting clogged and that resulted in either the whole mechanism jamming, or lots of clean cat litter being dumped into the receptacle with the clumps.  I love the World’s Best Cat Litter, but that LitterMaid was going through 17-pound of WBCL every 2 weeks, which equates to about $50 per month!!  I thought other litters would work better, but after trying all of them, they didn’t fair any better.

I got online to research possible solutions, and came upon the NBC rave
review.  After reading it and the other testimonials, and studying the website, I was sold on the product.  Yes, it costs more than $300, but if it reduces my WBCL expense by half, the unit will "litter-ally" (pun intended!) pay for itself in just over a year.  And I figured the savings in headaches associated with emptying LitterMaid receptacles and cleaning that  #$@*&%!  rake would be just icing on the cake.

So, I took the plunge and bought one.

Well, after waiting about 2 weeks or so, the unit arrived 7 days ago via FedEx. I’m happy to say that it appears I have finally found the Holy Grail of cat boxes!!  No more "Revenge of the Turds" for me!!  I can see that none of the good litter is wasted and the Litter-Robot is performing just as advertised…

I am really happy with this purchase, as is Fidget, and I am sure you will be too.

Sammy J.

Bethesda, MD

April 16, 2004

I have had my share of boxes.  I started out with the simple hooded VanNess which I liked because of less mess around the box.  But the scooping, blech…. Then I got the LitterMaid.  FORGET IT.  Sort of worked, then sort of broke, then broke all the way. Still smelly, had to dump every day and the plastic boxes that you had to buy was annoying and costly. 

Now I have what me and my cats have been looking for.  Something reliable, easy and undeniably the best thing out there.  I brag to everyone who comes in that I have the world’s best cat litter box!!!  And my cats get clean litter with every use without me knowing it.  You won’t be disappointed when you get one of these.  In fact, you’ll wonder how you were able to live without it !!

Thanks so much, Litter-Robot

Mickey Robbins

Paulsboro, NJ

March 29, 2004

I took the plunge about a month ago and ordered a Litter-Robot.  My husband thought I was crazy, he is not the cleaner of the litter, that job is left to me.  I was getting so disgusted of clearing jams and cleaning the rake on my LitterMaid (yuck!) that I was desperate for something that would work. 

The Litter-Robot does just what you say it will!  All four of my cats started using it within a week, and one gets in and out just to watch it go around. 

I no longer think about or dread cleaning the cat litter everyday.  I just empty the drawer about every three days.  It is painless and I love it!  It was well worth the cost.

Kelly Barnes

Golconda, IL

March 21, 2004

Subject: VERY happy! for both me and my cats!

As the former owner of 2 LitterMaids, I am so glad the Litter-Robot was invented! It is so easy to slide the drawer open and throw the plastic bag away that I almost get excited when I have to clean the litter box…no more spending 20 minutes scraping the LitterMaid rake full of cat litter paste!!! …and no more cat excrement flinging in my face while emptying the flimsy (expensive) LitterMaid receptacles. Also, it stays so clean one of my cats even tried to take a nap in it! This product is well worth the money I paid and I just told my 2 cat mailing lists about it! I hope you become multi-billionaires! What a great invention!

Angela Murtagh

March 19, 2004

Thought you’d be amused with my eBay discovery today.  I was looking for a kitty tree and noticed many, many automatic cat boxes for sale.  Just for fun, I did a search for a Litter-Robot.  There was one, just one, on all of eBay.  The owner praised it up one side and down the other, and was only selling it because it was too big for the current home.  There were 162 listings for LitterMaid.  Also, the Litter-Robot was bid at $185 and still going up.  Pretty good for a second-hand cat box!

I’ve had my Litter-Robot for a couple of years now.  The only way I can think of to improve it would be to get a second one.  Sometimes it even magically empties itself.  My sweetie, who has a lifelong history of preferring outdoor cats to cat boxes, will sometimes empty it for me when I’m not looking.  True love, yes, but I also suspect the sound engineering appeals to his mechanical soul and he just has poke at it.
Thanks bunches from PooKoo, Jack, Poochie, and me!

Celest

March 15, 2004

Miss Katrina Kitty wants everybody to know that she just loves her Litter-Robot. She was all eyes and ears during the unpacking and simple set up and used her new Litter-Robot within minutes after setup. She never used her old box even though it remained next to the Litter-Robot for two days.

What a great well made product.

Bill Britton

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March 9, 2004

Subject: Litter-Robot actually does what it says it will do

Hello, I have two cats and I live alone. Of course, with me working, cooking, and cleaning for myself, I look for automated devices to help me out a bit. I have tried every single automatic litter box that I could find on the market. There were always problems. One box pushed the waste out of it in such a way that much of the litter was pushed into its waste receptacle. Another worked nearly as advertised, but its motor wasn’t strong enough to lift large clumps, and its rake wasn’t fine enough to pick up the small pieces. And its motor died only a year after I bought it.

I finally went to an online rating site to look around for opinions on automatic litter boxes. I was amazed. Everyone had the same problems that I did – at least with the litter boxes that I had tried. There was one that I hadn’t seen anywhere, the Litter-Robot.

I looked at the website and read the story, and, after careful consideration, I bought a Litter-Robot. It arrived after about a week, and I set it up. My cats were used to automated boxes, so it didn’t take them long. One of my cats was very quick to use the box – he used it later that day. Katy, my black and white cat, didn’t use it until late the next day.

I did have one problem with it, though: my cats ripped a hole in the lining and litter was draining through the cut. I phoned the Litter-Robot people and they shipped me a new, reinforced, globe to put on top of the motor, which I received quite quickly. In the meanwhile, they had a suggestion that worked as a temporary stopgap until the new globe arrived. My cats are big bruisers (14 and 16 pounds), but even so I was surprised that they were able to rip that heavy sheet of rubber. I was quite impressed with the customer service; the folks answered the phone right away, were courteous, and shipped the product right away.

After using the Litter-Robot for 6 months, I can say that it actually does what it says it will do: it scoops the cat litter clean, it can handle the amount of litter that it says it can, it cleans easily, it uses normal bags, and it has been a real time saver for me and has undoubtedly helped keep my cats clean and healthy. I no longer think about scooping the cat box out, and my cats and I are much happier because of it!

Jason

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February 23, 2004

I just wanted to take a moment and say Thank You, for such a great product.

I’ve had my Litter-Robot for about six months now, and it is absolutely the best cat litter solution on the market.  Both of my Tonkinese cats love it.  As a Flight Attendant for a major airline, I am often away from home for days at a time, and even with two cats, thanks to the Litter-Robot, I always come home to a clean litter box.  I only have to empty the containment drawer about every 4 or 5 days and there is no odor what so ever.

The best part about this product is that it uses regular plastic trash bags, so there are no high priced replacements to purchase.  If any of your potential customers have any doubts about the Litter-Robot send them my email address and I’ll be sure and convince them to try it out.  I’m sure they will love it as much as I do.

Sincerely,
Gregory B. Nevius
Fort Lauderdale, FL

February 21, 2004

I just ordered the Litter-Robot and I will say it is working fantastic.  It definitely keeps the odor down and beats scooping. My only complaint is the motor is a little noisy (sounds like a drill running) we will most likely relocate it away from the bedroom. Other than that I think we have a keeper.

Dan Morgenstern

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February 20, 2004

I just wanted to tell you how much I appreciate this product.  The cats began using it  shortly after it was set-up.  I can’t believe how long the litter lasts in it!!!  I am so happy with this product.  Anyone that is considering it should try it by all means!!!  You will never, never regret your purchase.

Thanks for such a great product,
Cathy Bean
Durham , NC

February 15, 2004

We’ve had our Litter-Robot for 2 years now, and its the best thing we’ve ever bought for a cat.  It’s still going strong.  There’s no more smell, no more daily cleaning, no more fuss.  We keep it right next to a dresser and the clothes do not smell.  Our 2 cats get up on the dresser and watch it spin.  One of them used to try to put her head in and get the inside view.  I suppose she’s mechanically inclined. Thank you so much for making it shut off when she does that.

Marie Pintar

February 12, 2004

I own a veterinary hospital, I run a behavior consulting service for cats, and I also run a cat shelter.  Believe me, we have given the Litter-Robot rigorous testing!

I can tell you without hesitation that the Litter-Robot is the absolute best automatic litter cleaning device I have tried. Period.

I have tried the other litter machines, and with their weak motor and multiple moving parts, they are sensitive and require fine tuning.  Believe it or not, one of the other machines shorted out when, well when my #22 cat "discovered" the circuit board wasn’t waterproof.

Not to be crass, but with other litter machines, you have to hope that your cat has firm stool, or you have even more cleaning work cut out for you than just having a regular old box.

I’ve seen too many households that just don’t keep the box clean, and then their cats turn to alternatives: bedspreads, carpeting, the sink, shoes…  Litter-Robot gives the cat a clean litter box every single time.

Safe, powerful, easy to use, and ingenious in its design, I strongly suggest that if you have more than 2 cats, you should invest in a Litter-Robot.

=^ -.- ^= Dr. Chris

"A Behavior Vet for Cats" and
Companions Animal Hospital
Madison, Wisconsin

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February 12, 2004

I have got to say my wife has been the most impressed with the Litter-Robot.  She was a little skeptical at first but now has came to believe in the Litter-Robot and doesn’t know what she ever did without it..  Our 2 cats love it in fact they like it so much that our smallest one Allison sits in front of it and watches the Litter-Robot run through its cycle before going on with her day it is so funny to watch her,  and now Edison the older one is doing the same thing…

I have told my wife that I bought the Litter-Robot to make our lives a little easier but now we have the best cat toy ever…  
Erin & Deidra Peterson

Lynnwood, WA

February 5, 2004

Dear Lauren,

Thank You Thank You Thank You!!

Doing business with your company has helped to restore my faith in all the bad garbage that seems to be going on in today’s corporate world.  I am pleased to tell you that our Litter-Robot is once again cycling correctly and my cats are happy to have it back.  Cleaning litter boxes every day (we have 5 cats and 5 boxes) is not the most fun thing I do all day, and having our Litter-Robot back in good working order is a huge relief (it’s the only box I can clean every other or every 3rd day).

I just want you to know how grateful I am that you were standing behind your product even after I’d had it for so long.  You were gracious and kind and I only wish I could afford another Litter-Robot to show my appreciation.    Thanks for helping me out and for figuring out that the problem was 2 little magnets…

You are truly a professional, upstanding company

Sincerely,

Barbara DeWitt

Livonia, MI

February 3, 2004

Subject: Yoda, Jasmine, and Brian say Thanks!

I have two Siamese cats named Yoda and Jasmine. They are VERY clean cats – when they are not licking themselves, they are using the litter box. There was such a mess in and around the litter box everyday from the amount of use that my boyfriend, Brian, would come home everyday and scoop the litter box before he even got out of his business suit.

Since I was not pulling my weight with the litter box, I thought I would help out by buying a LitterMaid.  We had the LitterMaid for less than 6 months. Whoever called that an "automatic" litter box was clearly sniffing cat nip.  Brian would still have to scoop litter everyday after the receptacle filled up and actually spilled litter all around it.  The receptacles were extremely costly and clumps of litter would get jammed in the scooping arm.  We started putting plastic grocery bags inside the receptacle to try to cut down on costs.

I heard about the LitterMaid competitor – the Performa.  I ordered it online but it was "backordered". I found out that production was actually on hold due to a manufacturing problem with the machine.  I’m glad I didn’t waste money on that litter box too!

Frustrated, I read every testimony on a cat lover’s chat site and heard about the Litter-Robot.  When I went to the site, I was deterred by the cost.   Luckily, the refurbished program was enough of a compromise to make me take a risk on the Litter-Robot.  It has been one of the best decisions I made as a cat owner besides taking home my two sweeties (who are both curled up on my lap right now as I type this!)   The best part is that my boyfriend loves the Litter-Robot and doesn’t even complain that I don’t help with the litter anymore!  I’ve already recommended the (Litter-Robot) to my landlady. She told me that I cost her $300 because she came by to fix my closet and saw the Litter-Robot. She went online and bought it that weekend.

I also had a great customer service experience with your company.  Lauren Ford was extremely helpful in facilitating my purchase and called me at work and at home when the refurbished unit I was waiting for came in.  I also like your new website.  All in all, working with your company has been a delight.

Sincerely,
Lan-Dinh Ngo

January 31, 2004

Subject: Thanks for a Great Product !

Just wanted to say thanks for a great product.  I spent quite a bit of time browsing the internet looking for the best automated cat litter cleaning device on the market and settled on the Litter-Robot after reading all the good things people have to say it on LitterBox-Central.com.

We changed over from a regular litter box to the Litter-Robot cold turkey.  The cats took to the Litter-Robot like a fish to water.   During the first two weeks their favorite pastime was to watch the Litter-Robot rotate and do its thing.  They would keep looking inside the Litter-Robot as it operated.   It was stop and go until the novelty wore off.

I love the Litter-Robot.  Clean-up is easier, the cats always have clean litter, the litter smells better (no odor), and less litter is being tracked through the house.

I cleaned the Litter-Robot for the first time after 1-1/2 months of use.  I could probably easily get away with a six month cleaning cycle.  I use Litter Clean Scented Scoopable Litter with Baking Soda.  It works great.

Thanks for a great product.  It was well worth the money.

Sincerely,
Chris Boughton
A Happy Customer J

January 30, 2004

I just wanted to thank you so much for your help.   I’ve had the Litter-Robot for two weeks now and I just love it!!

My cat went in right away, without hesitation.  This truly is the first automatic box I’ve used!!   All the others used to get jammed with the litter as my little guy is a great digger.   With your product that’s a thing of the past!

Thanks again,
Cheryl Mantiglia

January 24, 2004

Just thought I’d let you know that the Litter-Robot is fantastic.  The mechanical concept is so simple that I’m amazed nobody thought of it sooner and its stylish design (I have the black one) fits in perfectly with the rest of my retro-mod furniture!

Thanks,
Miguel Oria

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January 20, 2004

The FedEx man brought the tiny little box yesterday. Goodness…  I was afraid they’d accidentally delivered a refrigerator.  Anyways, the whole family is already using it– even the fat one.

I did a good scooping of the litter in the old box, and just put that in.  Our little cancer patient, Andi, does set off the switch, so that is great.  I was afraid she would be too light.   She christened it yesterday after her treatment.  Her chemo is run in with a big bag of fluids, so by the time she gets back home, she’s not too picky about what potty she uses.  Once she used it, everyone else followed. After Andi saw it run, she just stands with her little paws on the step waiting for it to run.

As of this morning, I had a clean box and a green light.  From the looks of the drawer, everyone is using it, and its working great…   I’m going to have to find a new hobby to fill the time that I used to spend scooping.

Anyways, I just thought I’d let you know that it finally arrived.  Great things come to those who wait.

Kelly =)

January 8, 2004

I have only had my Litter-Robot a few weeks, and already it has paid for itself with the ease and lack of gross-factor.  I did as you suggested and went cold-turkey with the old one and my cat, even though she was initially freaked out by the noise, took to the Litter-Robot like a duck to water.

I can’t tell you what a blessing it has been to me!  Kudos to you all for a wonderful machine!

Erin O’Hagan
Tacoma, WA

January 5, 2004

Hi,

We received our Litter-Robot on Christmas eve and it was opened on Christmas morning as a gift.  The machine works perfectly, our three cats adapted to it easily and we are very pleased.

Thanks for a great product.
Scott and Vandy Vanderstelt