Try the Litter-Robot in your home and experience for yourself the freedom from
litter box scooping. You are protected by our Money-Back Guarantee. If you or
your cat are not completely satisfied with the Litter-Robot, for any reason,
just send the unit back within 60 days to receive a refund of the purchase price
(less shipping).
Refund Amount
Your financial risk is the return shipping cost which will be approximately $25.00 to $50.00 depending on your city and state. Your refund amount will be for the product price only ($329.00 new or $269.00 reconditioned).
Third-Party Purchases
If you have purchased your Litter-Robot through a source other than
Automated Pet Care Products, Inc., you must coordinate the return with that
source and according to their product return policy. For example, if you have
purchased your Litter-Robot through Amazon.com, they have a 30 day return policy
(Amazon
Return Policy). Make sure to review the source's return policy before making
your purchase decision.
If you need to return the Litter-Robot, contact us toll-free at 1-877-250-7729
or email us at returns@litter-robot.com to
request an RMA number. We do not accept responsibility for return shipments
without an RMA number.
Please make sure the Litter-Robot is carefully packaged (the original packing
materials are best) in order to avoid damage in shipment. We would appreciate
it if you cleaned the Litter-Robot prior to returning it to Automated Pet Care
Products, Inc. |