Customer Testimonials (full) : Litter-Robot, the automatic self-cleaning litter box
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testimonials

Customer Testimonials for 2004

December 31, 2004

I just wanted to let you know, I was not very optimistic when I ordered my Litter-Robot, but I was going away on vacation and required an easy method to have my pet caretaker empty the litter pan.  The Litter-Robot worked great and I had a wonderful vacation.  I have now just submitted an order to get a Litter-Robot for my Dad - I know his cats will truly appreciate it as you can place more litter in it than the LitterMaid which they currently use.

The only suggestion I have is I wish it was a tiny bit smaller than I could place the Litter-Robot under my specially designed bathroom sink vanity which used to house my regular litter pan.  No matter that it will not fit under my bathroom sink I will not give up the Litter-Robot for something that will fit and have adjusted my laundry area to accommodate the Litter-Robot.

Thanks for a wonderful product and YES, it is worth the extra expense after having used scoop pans and the LitterMaid - the extra cost is not an issue.

Lynda Roeckle

Middle Grove, NY

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December 29, 2004

Ok, I was not a Litter-Robot believer, so I ordered one with the idea of returning it, if it did not work as all the testimonials stated.  Well, I LOVE IT, and best of all my cats love it.  We kept the old LitterMaid next to it, in case our finicky feline friends would not change, and they immediately began using the Litter-Robot.

I was worried about the size of the opening because we have two bengals and one is fairly large and lean, but he got in it as soon as it came out of the box, the opening is much larger than the pictures illustrate.

We got the bone color which blends in nicely.  I can't get over how easy and wonderful it is.  No more mess!!  You just pull out the drawer and empty it!!  With two cats, sometimes they will not use the same box, well no problem our cats did!

I am praising it to our local vet and pet store that they should offer it.  Well worth the $$, don't try anything else.  Best investment this year!

Thanks Litter-Robot!!  You have figured out how to hide the litter, as well as the odor!!

Sincerely,

Connie Woods

Nashville, TN

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December 29, 2004

Subject: Love it!

I just received the Litter-Robot last week.  The cats took to it right away!  I have 3 cats and the oldest is nearing 20 years old.  He has no trouble getting in and out.  The other 2 cats love to watch it go through the clean cycle.

The odor problem has gone away almost completely.  Thanks for a great product!!

Cathy Kutschinski

Grand Rapids, MI

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December 20, 2004

Ok, I'm a diehard skeptic about new electronic thingies.  I have six indoor cats segregated into two different parts of my house.  I have gone through several LitterMaids as well as the old standby "human cleaned" litter boxes.

A month or two ago I bought a ... Litter-Robot.  My cats were not happy at first and I finally sat down and actually read the booklet about teaching your cats to use the device.

I am so happy with the results that I just ordered my second Litter-Robot to put in the area with the other three cats.  This thing is great.  It's clean, easy to use, wonderfully easy to empty the litter container (your hands never touch anything remotely nasty), and there's no smell.

Someone finally figured out how to make an electronic litter box that works. These folks deserve to make millions.  I hope that they do!

I'm one satisfied customer!

Lynne Holder

Houston, TX

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November 29, 2004

Subject: My experience with Customer Service.

Well, you won't believe my story. 

I ended up adopting two 6 year old sister cats.  We picked the cats up to take home and where advised that they came with a Litter-Robot.  We were stunned when we saw the machine.

I was told by this 2nd owner that sometimes the lights would all flash at once and that the machine had to be unplugged and then plugged back in to reset the machines functions.  .... I emailed the Customer Service group for the Litter-Robot.  I told them the story of how I got the cats and the Litter-Robot.  I asked if they could help me by telling me what was wrong with the Litter-Robot, so that I could try to fix it.

Their email response time was incredible.  To my amazement, I was told that the machine was still under warranty and that a new base would be shipped to me immediately.  I couldn't believe it, neither could my husband.  I received the base within 5 days and immediately plugged it in.  It works like a charm and the cats and family are happy once again.

Thank you Lauren Ford in Customer Service for such excellence!  We have already referred your product to everyone we know that owns cats.

The Kimple family

Port Orchard, WA

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November 29, 2004

Subject: Litter-Robot: A very good investment

Hello Litter-Robot staff,

I just had to write in to say what a wonderful product you have.  This is the best litter box available on the market today.  I was going to buy a self-cleaning litter box from your competitor (LitterMaid) until I stumbled across a few reviews on
the Internet about their product, and yours.  Needless to say just about every review about their product was negative, and every review on the Litter-Robot that I read was positive.

Honestly, the only thing that I was worried about was the price difference between the two.  The Litter-Robot is a little more pricey, but you do get what you pay for.  I found that out after I purchased the Litter-Robot.

I have three cats, and just after six short days all of my cats were comfortably using the Litter-Robot. Then about 2 and 1/2 months later I did encounter one small problem.  I thought "Great, it was too good to be true, now what?"  So I called the toll free number, and explained the problem. The very next day I received the replacement part in the mail. It literally took under 24 hours to
get to my house.  It did not cost me anything either.  Thanks to the full 18-month warranty.  On top of that the sales associate that I spoke with was very polite
and professional, and I actually talked to a live person (Lauren).

I have only good things to say about the Litter Robot.  If more business ran their
operation the way the Litter-Robot staff does, the world would be a better place.


Thanks for making a great product, and for treating your customers with respect.  I will defiantly recommend the Litter-Robot to my friends and family.

Sincerely,
Shawn Kirst
Sheboygan, WI

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November 27, 2004

Subject: Thank you.

I purchased a Litter-Robot about a year ago now.  I never had to un-jam, unclog, or fix anything at all.  I am so happy.  Besides emptying it out and filling it once a week (on garbage day), I forget it's there.

My only regret is that I was skeptical to buy one, so I bought a LitterMaid first... (it was cheaper).  When the LitterMaid broke in about 4 months after jamming every other day I felt ripped off.  Tech support was horrible on the LitterMaid, but with the Litter-Robot I never had to call anyone.  Just plug it in,  fill it,  and click it to ready position.  I really can't see how it could fail.  It's so simple, yet efficient.

My cat and I thank you for this product.

Stan Stempien and Tyrone D Kat

Exeter, PA

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November 17, 2004

I can't say enough good things about this product.  It requires so little maintenance and I know my cats love having fresh litter every time they use it.

I tell all my friends about it.  It is worth every penny.  Thank you so much!

Brian D. McDonald

San Francisco, CA

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November 14, 2004

Subject: Love It

I just wanted to let you know how great your product is.  We have one Litter-Robot, one LitterMaid (that I dislike) and several regular litter boxes.  We are going to buy a couple more Litter-Robots  .....  Eventually I want to have only Litter-Robots.  They really are great.  I empty the drawer every night.  It is easy.  No comparison to the LitterMaid.  It is yucky, not to mention the cost of the waste receptacles.

I just absolutely love the Litter-Robot and have recommended it to my friends and coworkers who have cats.

Keep up the good work.  You have a great product!!  ........

Thanks,

Kimberly Buckmaster

Wichita Falls, TX

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November 13, 2004

Subject: Great product

I got the Litter-Robot almost a year ago now, and I just can't believe how great it is.  I have 3 cats, and without this, I think the litter box detail would have had me finding homes for one or more of them eventually.  The litter box is no longer an awful part of my every day.  I empty it every couple of days, and I do it with a smile.

I can't believe people with multiple cat households wonder if they should buy this thing!  They must just love litter box cleaning and odor!  I am buying two of these as Christmas gifts for family members.  It is the best investment a cat owner can make, other than health related items.  And the Customer Service is simply the best I have ever experienced with any product or service ever.

Liz Foster

Dracut, MA

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November 13, 2004

Subject: The Best Litter Box EVER

I have 10 cats, so litter box management is pretty important to me.  I have tried everything, including the LitterMaid, but no automated box could ever stand up to the “industrial” use requirements of my house.  Then, one day, I decided to spend the money on a Litter-Robot.  Best decision I ever made!

Even in my high traffic household, the box stays clean and runs beautifully.  When I did have some problems with the first unit I was sent, the Customer Service folks bent over backwards to help resolve the issue.  They offered suggestions to resolve the problem, but always let me know that I could return the unit for replacement at their expense.  They followed up with me, to check on my satisfaction, and finally I decided to get the new unit.  Problem solved and now I am buying my second Litter-Robot to replace my last LitterMaid that just died.

Don’t waste your time and money on other automated litter boxes.

Buy the Litter-Robot today.

Christine Jensen

Hillsborough, NJ

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November 4, 2004

Subject: Great support

Outstanding Customer Service is often little more than an ad slogan.  I purchased my Litter-Robot about a year ago and had some trouble with it recently.  This is after a year of use by six cats.  I contacted Lauren at the Help desk and the problem was diagnosed, a new part shipped and fixed in less than two weeks.  No problem, no hassle.  I have had other units in the past (LitterMaid) and not only was I treated like cat litter by their so called customer service, but was told the unit was unserviceable.

Your people are phenomenal!  Thank you, Lauren and Litter-Robot.

Greg Nelson

Wrightwood, CA

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November 1, 2004

Subject: Phenomenal Product

My cat has been pooping in my dining room for over a year and a half - every day, sometimes twice.  I can't tell you how frustrated I've been trying to find a solution.  In the first 5 years of having her, not once did she go anywhere but her litter box.  ......

When I say I tried everything, I mean EVERYTHING.  .....  I tried Feliway, Nature's Miracle, No-Go, garlic mixtures, and lemon air fresheners - you name it......

I decided to give the Litter-Robot a shot, knowing it was a less costly alternative with a money-back guarantee. 

So, the Litter-Robot arrived.  Knowing my cat is somewhat jumpy, I took it out of the box and just let it sit in the living room for 3 days, trying to get her used to its presence.  Even with cat nip, she wouldn't go near it and hissed every time she passed by.  I almost packed it up and shipped it back, convinced she'd never use it.  Instead, I put it in the dining room corner, filled it with litter, and watched it go through several cycles.

I was fascinated - she was definitely curious, but kept her distance.  After a few minutes I brought the unused litter out to the garage, and by the time I got back my cat was in the Litter-Robot, doing her business.  I absolutely could not believe my eyes.  I STILL can't believe it.  Within 48 hours we had 2 poops and 3 pees - it's been 10 days, a seamless transition, and she has used it every single time.  And whenever the cycle starts, she leaps up, runs over and sits right in front of it watching it work.

We both absolutely love this machine - my cat's name is Mercedes, and this product is the Mercedes of litter boxes!

Sincerely,

Suzanne Greene

Eden Prairie, MN

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October 27, 2004

The only thing my fiancé and I ever argued over was whose turn it was to clean the litter box!  We live in an apartment and didn't look forward to coming home every day to a smelly house!  Seriously, who wants to come home after working all day and scoop out your cat's litter box?

Ever since we got the Litter-Robot it's been smooth sailing!  The cats took to it right away with no problems, and now we no longer argue over whose turn it is to scoop.  We just remove the bag from the (drawer) every couple of days and toss it!  We will be passing the Litter-Robot on to everyone we know!  Thanks so much!

Sincerely,
Aaron & Corey
Dallas, TX

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October 24, 2004

Subject: Love it!!!!

I absolutely love the Litter Robot and my cats love it too!  I had the problem of my younger one, who is in the habit of “digging a hole to China”, kicking lots of litter out.  I attached a crescent moon shaped piece of cardboard to the inside at the bottom of the opening and the problem was solved.

My kitties and me couldn’t be happier.  ........ I truly hope it lasts FOREVER!

Juanita Butler

Seal Beach, CA

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October 23, 2004

Subject: the best invention

Litter-Robot is the best invention since the microwave.  It took my cats all of two minutes to go in it and use it.  Sometimes I think they like the sound it makes when cleaning because they stick their head in it to see what is going on.

And cleaning has never been easier.  I just open the drawer, take out the plastic bag, knot it and toss it.  It's quick, easy and the best part is there is no smell.  You would never know I have cats.

Thank you for such a great litter box.

Edee Buglione

Southlake, TX

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October 22, 2004

Subject: Simply a Godsend

The Litter-Robot is fantastic.  I have 6 cats and before I got the Litter-Robot I had 8 LitterMaid boxes that the cats didn't like to use.  They were really turned off by the smell of waste in the receptacles.  Now I have one simple Litter-Robot that is easy to empty once a day and now I don't have anymore problems with my cats using the rest of my house as a "litter box."

I too was skeptical at first and wasn't sure about paying so much for a litter box but I figured since there was a return policy I could always return the unit.  The cats took the Litter-Robot and I threw all my LitterMaid boxes away.  I spent way more money on all of the LitterMaid boxes and they were worthless.

Also, the customer service for the Litter-Robot is fantastic.  Recently the sensor broke on my unit and I called Litter-Robot who shipped out a new base immediately and offered the sincerest apology.  I too searched for a long time for a better litter box solution and am so happy that I found the Litter-Robot.

Thank you,
Mike Brown

Rochester, NY

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October 21, 2004

I ran across your product while looking into repair ideas for my second LitterMaid.  After watching the forum at litterbox-central.com for about six months and waiting for my second LitterMaid to die, I purchased one of your Litter-Robots.

This thing rocks!  I freaking love it.  My two cats started using it almost immediately.  I hope you all become billionaires.  I recommend it to everyone and have had most of my co-workers over to check it out.

Keep up the good work, although I see no problems with it, I'm sure it will continue to evolve to an even better product than it is already.  Shipping was very quick, I received in in just a few days after ordering it.

Thanks again!

Jeff Jones

Waverly, Iowa

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October 20, 2004

I had just got my first cat and got a litter box with it.  When I was a kid we had many cats and never had to deal with a litter box, so this was new to me.  My kitty understood the litter box right away, but then I needed to learn how to keep it clean.  Darn, this is not very fun, cleaning it every morning and evening after work!

Thought that there needs to be a better way.  I saw the auto cleaning boxes in the pet stores.  They seem to use a rake system that people on the Internet say get caught and stop and that their cat gets scared and stops using it!  I thought to myself..."Self, you can not let this happen!"  I held up from purchasing any automatic litter box for awhile.  As the cleaning continued, the more I searched, until I saw your web site!  "Wow, 30 day free trial!  How can I lose?  Can't!"  I was still unsure of the product but with the 30 day return policy, I saw no need not to try it.  It was a no-lose situation.

When the Litter-Robot arrived, I set it up per the simple instructions and in a matter of two days, the cat was using it and the old box was removed a day later!  It is now getting close to the 30 day trial limit and this machine is working great for me as well as Torrie...  my Kat!

Thank You, and you will not be getting this product back (unless it breaks!),

Thanx,

Happy Kat owner and Kat!

Michael

Ventura, CA

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October 19, 2004

Subject: 22 lb. cat

When I first contacted you, you were concerned that my somewhat overweight 22 pound cat wouldn't be able to use the Litter-Robot, and if he could get in it, you were concerned that my 5 pound cat may not be able to trip the sensor.

Well -- when I got the Litter-Robot I immediately threw out the LitterMaid and set the Litter-Robot in its place.  Fully hooked up and ready to go.  I had no problem in getting them to investigate.  My cats immediately took to it, and they love it!

Spanky, (Mr. 22 lb.) has no trouble getting around in it, and is very happy because he no longer has to avoid chunks the other two have left behind.  No more are the days of cleaning a gummed-up rake because Symie or Leo (5 and 9 lbs) was not considerate enough to cover their poop.  No more are the days of coming home with the stench of cat box in the air.  I change the bag about every 2 to 3 days. How wonderful not to ever touch a nasty box!

I love my Litter-Robot.  My husband loves it.  Most importantly, the three cats that use it - love it.  Thank you for this wonderful invention.  I tell everyone I know with cats that they NEED this.  I hope you are around forever.  Your item should be more advertised.

I searched for a long time before buying one, and was skeptical, but I never read a bad report on all the feedback sites and decided to give it a try.  I am glad I did.

Thanks again,

Carol Vaughn

Ft Payne, AL

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October 18, 2004

The Litter-Robot is working wonderfully!!!  Within just a few hours "someone" (one of the three cats) had already used it.  It is just one of the BEST inventions that I've seen for cat owners and lovers!!

I had the LitterMaid for years, and the one quit working just recently, and since it DID require some maintaining to keep it somewhat free of "stuff" that would stick to the bottom and build up, I decided to see if there wasn't a better product out for my kitty cats' bathroom.  I thought about it for a week or two because of the price tag,  read all kinds of reviews, and they all were good.  So decided to "go for it" and am so glad I did (even though my sister will think I'm NUTS for paying over $300 for a litter box).  In fact, I'll will most likely buy a second one when the upstairs LitterMaid conks out.

Tell the inventor of this great little Litter-Robot: THANK YOU, THANK YOU, THANK YOU!!!!!!!!

Pat Green

Jacksonville Beach, FL

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October 8, 2004

I'm so glad I took the plunge... Fabulous

I debated, like a lot of people, whether or not to spend this kind of money on a litter box.  I'm so glad I did.  It was touch and go at first, but all four of my girls are using the Litter-Robot and love to sit and watch it in action.  It is quite intimidating and looks like something from outer space.  It was so simple to put together and works like a charm.

At first, my cats would put their feet on the drawer and smell all around the opening and then go away.  Three of them did the very same thing and smelled the exact same way.  It was a hoot to watch.  I guess one of them gave the other 2 the thumbs up and they started using the Litter-Robot.

I was approaching my 30 days and didn't know if my Siamese was ever going to get with the program.  I had left a towel out just in case of accidents and she would go on the towel (I caught her) instead of going into the Litter-Robot.  Finally, I took the towel away and prayed I wouldn't come home to a big mess.  I was pleasantly surprised to find no messes.  Everything has been smooth sailing ever since.  Clean up is such a breeze and not a hassle like the LitterMaid.  The LitterMaid was better than manually scooping everyday, but the Litter-Robot beats everything hands down.

They still like to just sit in the room and gaze at their Litter-Robot.  It is so funny to watch them.  We are one big happy family.  Thank you Litter-Robot.  You have made my life so much easier and much easier for my friends and family who watch after my girls when I'm gone.

Caren Wilkerson
Fort Worth, TX

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October 4, 2004

Subject: Litter-Robot fan

Our family has had our Litter-Robot for over 18 months.  It has always worked perfectly!!!  We have 2 large cats who have no problem using a weird looking, but always clean litter box.  I've (been) very impressed with the sturdiness and quality of this product.

Marietta Shirk

Woodinville, VA

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September 30, 2004

I've had my Litter-Robot for more than two years, and still think it's the best thing I ever bought. They are expensive, but I'm not good about cleaning litter boxes, and didn't want my new kitten to develop bad habits because of my negligence. My little guy loves his fancy bathroom, and so do I.

I'm sure the savings in litter and liner bags has already saved me lots of money over the LitterMaid.  I did have trouble with it after about six months -- it was not resetting properly. ..... The company paid for return shipping and I had it back within a few days. It has worked perfectly ever since.  If this company ever goes public, I'll buy stock. Thank you.

Kate Harrigan

Centerville, MA

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September 17, 2004

Dear makers of Litter-Robot,

I found myself debating between other similar products and yours.  It took some spousal coercing to spend the $300, but I told him it wasn't for the cats - it would be for me.  We have two wonderful cats and I love them dearly, but I've been cleaning poop every morning before I go to work for over 7 years and one of my cats doesn't even cover her poop.  She's a stray, so she doesn't know proper litter etiquette.  The house fills will a raunchy smell of poop every time she goes.

So we buy the Litter-Robot and it gets here. We place it in the living room so the cats have an opportunity to sniff it and see that it's not a big black monster (we bought ours in black).  That same evening I placed the Litter-Robot in the same room with the litter box, but in opposite sides of the room.  The one cat who had been sniffing it all along, came right up and used it (to mark his spot, of course.  And it was so delightful to watch the Litter-Robot in action as it ever so gently rolled the poop away.  And I didn't have to do a thing.  I just watched in amazement.  Since the stray still wouldn't use the Litter-Robot, I switched the litter box with the Litter-Robot and the next time our stray went to go poop, she just climbed into it and left a deposit. It was in the same spot as the litter box and that's all that mattered to her.

I'm giving you these two separate examples so that others considering this
purchase will see that it works for all cats (even strays) - you as the
homeowner need to adjust the "introduction" for each.  The younger male
wanted to mark his spot and used it right away.  He probably love it too, because it's big and roomy.  The older female stray needed to see it in the
same spot that she goes to everyday, as she is a creature of habit.

What amazes me more than all this is that this all happened on the FIRST
DAY.  I am so happy I got it.  It is worth every penny.  Thank you so much for creating this absolutely fabulous product.

Maria Mihalopoulos

Fairfield, CT

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September 16, 2004

We received our Litter-Robot on Saturday and immediately set it up.  My husband and I waited with anticipation for the first cat to enter. (We are the proud parents of 3  large male cats).  Our cats immediately took to the Litter-Robot.  We were able to pull both of our LitterMaid Self Cleaning Litter Boxes the same night. There are NO accidents to report!

I don't know how we ever lived without the Litter-Robot.  We have tried pretty much everything on the market and they have all been very disappointing. The self flushing litter box was a huge mistake. The stench was indescribable when it cycled and the Perform failed to perform and was returned the same week.

Then there was the LitterMaid's.  They seemed the best of the bunch, but still lacking a lot.  They are loud, nasty and a pain to clean not to mention soiled litter popping up in your face when you change the expensive receptacles.  I truly believe that a conventional litter box is easier to deal with then the LitterMaid, but it does keep the box cleaner through the day that a conventional.  Oh, did I mention the rake that is always covered with some form of excrement!  My husband and I would fight over who cleans the litter box (some scooping still required)

Today things have changed!  I gladly change the bag in our Litter-Robot.  I change it about every third day but we could probably go four.  The odor level is minimal, if any, which is a refreshing change.  I truly can't say enough about this litter box.  I never want to be without one again.

I want to thank you for this web site, otherwise we would never have been liberated from our litter box nightmares!  I would not recommend any other self cleaning litter box. They are all a waste of money and the expense in the long run is much greater.

Thanks again,

Tina Burnell

Bellville, MI

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September 12, 2004

I just received my Litter-Robot, and I am simply amazed that it actually works just as advertised.  I was the unfortunate owner of an supposedly automated litter box called the Performa for six months.  I had to return this box which I paid nearly $200.00 for because the parts didn't even fit together!  The replacement never worked at all and I was thoroughly disgusted and was very hesitant to purchase another automated box, but after reading the forum sites I decided to take the plunge.

My kitty is kind of a shy cat and scares easily, so I was a little worried that she would not take to this box.  But when I put it together, which was very easy to do, and set it by her old box filled with new litter, she jumped right in and used it within the hour.  I decided to plug it in and let it run and much to my surprise she ran up and put her paws on the step to watch it run but it stopped right away and she had to wait till it recycled again.  She is very happy and has no problem using this box,  and I love not having the mess!

Thank you for making such a great product, it is worth every penny that I paid for it.  I would happily recommend the Litter-Robot to any cat owner!

Thank You,

Susan Monroe

San Ramon, CA

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September 5, 2004

Buying the Litter-Robot six months ago was the best thing we've done as pet
owners.  My teenage son wasn't thrilled to be designated litter scooper, and he'd neglect the box until either the house smelled or the cat rebelled and left
gifts outside the box.

We had to invest in having the closet where the box lives wired for electricity,
but, boy oh boy, was it worth it.  The cat wouldn't touch the Litter-Robot as long
as it was outside the closet, but as soon as we moved it into place, it instantly became The Only Box In Town.  She hasn't missed once, and she's so happy her box is always clean.

Changing the bag every few days is something my son does happily as well. And we named it the Starship Pooper affectionately, because it's a high-tech
solution to an age-old problem and we love it!

Lynn Allen
Long Beach, CA

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August 18, 2004

As a new inventor myself I want to tell you how much I appreciate your product on so many levels.  Obviously, the Litter-Robot had to go through many many stages to get to the point that it is now. I would LOVE to see the early prototypes!

Best of all, you were able to keep things simple for the design and manufacturing AND for the users (both cats and people).  I've owned THREE LitterMaids and a Purrforma.  Neither of those catered to the fact that units need to be cleaned.  I won't even go into the rant that I would like to.  I'm sure you've heard all the wonderful things said about the "competition". 

It's amazing how many problems the Litter-Robot solves: no rakes to clean, no ground-up waste in the litter, no odor, large storage capacity, simple setup, low noise, no special expensive containers to buy, huge savings for litter purchases, no jammed motors, and no unhappy cats!

THE ONLY problem I have with the Litter-Robot is that it is an online purchase only.  Being online only makes it way too easy to purchase a LitterMaid first and suffer through the consequences.  By the way, I waited an entire 2 days to have it delivered! ;)   I'm not even bothered by the price, which is a bargain after purchasing over $500 worth of "cat poop blenders" (what the LitterMaid and Purrforma amount to).

Thanks for a great great great product.  Did I mention that it's great?  I can't say enough about what you have done for this home and for our 2 cats, Luna, and Hermione.

Litter-Robot is paws down the absolute BEST cat box ever made!!

Sincerely,

Eric Trusty

Wheaton, IL

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August 7, 2004

Dear Litter-Robot,

This is the best investment I've ever made. 

Here was our problem.  One of our three cats is BLIND.  Our biggest complaint with the blind cat (Mi-Mi) was that, bless her heart, she couldn't cover up her own poop sometimes.  She would miss and leave the box with it exposed.  Naturally, it was a bit smelly, and the other cats would boycott our litter box as a result of the uncovered poop.

Enter Litter-Robot.  The blind cat immediately took to it.  We just put all of the cats in the bathroom together for a few hours.  The blind one heard what the other cats were doing, and could smell the litter.  She stepped right up and went in!  Ever since that day, we have had no more unpleasant smells in our house!  Even if Mi-mi leaves the Litter-Robot without covering up her stuff, the Litter-Robot just cycles it away within a few minutes.  Every time I hear the Litter-Robot start up, I am reminded of what I great investment I made.

If you are skeptical about buying this machine, don't be.  If it works for our cats, one of which is blind, it can work for yours.

Regards,

Will Gilmore

Miami, FL

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July 24, 2004

Hello - just wanted to tell you (the Litter-Robot) arrived safely and I LOVE IT.  It is
everything I expected, and more!  Since I travel very often, I needed something
just like this.

The LitterMaid I had was awful and did not do the trick at all.  I was very dissatisfied with the way the rake continually built up and clogged, and the smell of the box was terrible after a couple days.

My 2-year-old cat is just 9 lbs. and she took to the Litter-Robot immediately -- she is actually quite fascinated by the Litter-Robot!

Thanks for a great product!
Teresa Mabry
Nashville, TN

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July 16, 2004

Hello Fellow Cat Lovers,

First, I'd like to say thanks to everyone else who wrote a testimonial for the Litter-Robot.  I was seriously considering purchasing "the other" mechanical litter box but, after reading other customers' experiences, decided to avoid the apparent problems (perhaps saving hundreds of dollars and months of frustration) as they documented.

Simply stated, I am absolutely delighted with the quality, ease of set-up and use of the Litter-Robot.  I travel frequently and I am, for the first time, comfortable in knowing my cats always have a clean litter box.

OK...initially, my other cat-owing friends thought I might be a little bit "cat crazy" to buy an automatic litter box... yet they spend that much on two or three pairs of shoes!

Bottom line...it is the best money I have ever spent on my cats - not to mention myself.

Thanks for a great product!

Thomas Franks
Carlsbad, CA

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July 6, 2004

My husband and I have five cats -- and we had five litter pans.  You can imagine what a chore it was to keep those pans clean and, I must admit, we did not keep them as clean as we should and could have.

The last cat we acquired showed up on our front porch one day and was used to having the whole outdoors as his litter pan.  Needless to say, he couldn't grasp the concept of going in a pan that other cats had used!  So, he chose our dining room as a place to go...  After trying everything to make him stop, we finally came to the conclusion that he wouldn't go in a litter box that was anything but spotless.

My husband did a lot of research on automatic cleaning litter boxes and told me that the Litter-Robot was the only one he found that people said really worked, but that it was a bit expensive.  I am a firm believer that you don't get something for nothing so I talked him into taking the plunge.

It has been worth every single cent we paid.  And in hindsight, it was NOT expensive when compared to what you get.  It's absolutely unbelievable.  No smell, no mess, so easy to clean.  My husband gets so excited when he hears it working, he runs into the room to watch.  And our cat uses it and has stopped going to the bathroom in our dining room!

Thank you so much for making our lives so much easier and for making our cats so much happier!

Kathryn Purinton

Stafford, VA

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July 5, 2004 

I love the Litter-Robot!

It took a lot of consideration before I decided to pay out that much money to an unknown internet company but I'm glad I did it.

When I first unpacked it, it was twice as high as I thought it would be and I was very concerned that at least one of my cats would never try it because he's such a scaredy cat.  I started the familiarization process by placing the Litter-Robot in the family room (without litter) and  I fed them treats around it and just generally let them get used to it and see that it wasn't scary.  After some days I placed the Litter-Robot where their litter box originally was but I didn't plug it in.  I let them know that it was a litter box by placing them in it and making scratching motions in the litter.  Periodically, I would plug it in and let it cycle.  When one would get bold enough to investigate the noise, I would hold one of them and use reassuring "reward" language while the Litter-Robot was cycling, so that they would know that it was a good thing.

I decided not to allow another litter box because it was not going to be an option and I didn't want them to get used to NOT using the Litter-Robot.  I would cycle it myself forever, if I had to.  Actually, I only manually cycled it for one week before plugging it in.  I placed a box under the step as it was a bit too wobbly for my scaredy cat but after a few days I noticed him jumping over the box so I took it out.

I empty the litter tray about once a week.  We use much less litter and I even have worked down to an inexpensive fragrance free litter.  We don't need the fragrance to try and hide litter smells because the urine and feces no longer sit in the litter growing germs and getting smelly! 

Vicki Gress

Effingham, IL

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July 1, 2004

I had to drop you a note to tell you that the Litter-Robot is the best thing since Ford invented the Automobile!!!

During the first couple of hours I wasn't so sure my cats were going to like, or use, the Litter-Robot. My younger cat just wanted to play in it. He kept pulling the litter out the front and jumping in and out of it. The older cat was a bit more skeptical, she had to yell at it a bit, swat it a couple of times and sit in it. It took a full day before everyone realized the new toy was, in fact, the new potty.

Initially I left the old LitterMaid, unplugged, next to the Litter-Robot, but I found both cats were using the old box and just playing in the Litter-Robot. After about 6 hours, I took the LitterMaid away. I spent the rest of the day worrying that I had made a mistake because neither cat was using the Litter-Robot. Finally about 8:00 that evening the younger cat decided he could no longer hold his bladder and we had successful usage. The older cat, however, was not so easily enticed. For some reason she just didn't want to potty in the Litter-Robot. I was worried she would go on the carpet, but decided to tempt fate and hope for the best...I opted not put the old litter box back down. The next morning I had a small present directly in front of the Litter-Robot....no problem....I just picked it up and put it in the Litter-Robot, and guess what?? SUCCESS!!! One day and one minor accident later we have a new kitty potty.

I can honestly tell you that we could not be more pleased with the Litter-Robot and your staff. The Litter-Robot is 1000 times more sanitary than the LitterMaid and much more quiet. I don't even mind changing the bags out of the litter drawer. As for your staff...what a super nice group. I received quick, courteous service and I couldn't be more happy. Thank you all for everything.

Best Regards,
Karen Vandevander

Manassas, VA

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May 18, 2004

 I'm the one ..... with the cat who pooped on the carpet everyday for a year.
 

Well, I got the Litter-Robot in January and at first he refused to use it. Then he would pee in it only.
 

After about two weeks I decided to take drastic measures. I locked him into my bedroom with just the Litter-Robot and his food and water. I visited him often but left him there for two weeks. At the same time, we ripped up the carpet that he had been pooping on.  Zacheaus (the cat), once in the room, didn't go to the bathroom for over 36 hours. He was totally desperate but didn't want to go into the Litter-Robot. Finally there was a breakthrough. On the second day, he finally used it! Then after him using it for two weeks I let him out, and life has been great ever since. In five months, he has only had ONE accident! And that was when the Litter-Robot was kind of full. So now I empty it earlier. I just wanted to give this update to let you know that the Litter-Robot is a GREAT thing! It has changed my life (and I have never written about a product in this way before). Now I don't have to worry about friends coming over and seeing poop on the floor. Zacheaus is much happier and we are all so relaxed.
 

Thank you Litter-Robot!

Anna Gerdeen

Minneapolis, MN

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April 24, 2004

Subject: The Best Thing Since Sliced Bread AND The Ball Point Pen!!

I just wanted to write to tell you how incredibly pleased we are with our new Litter-Robot!

We have 4 cats ranging in age from 10 to 17 years old.  They're pretty fussy about clean boxes, so it was a time-consuming and disgusting job cleaning their boxes all the time.  We tried the LitterMaid, in fact we went through 4 of them with returns and all, and they were totally ineffective for us (they always jammed, stopped, then burned out).

We were not sure our cats would adjust to a "hooded" type box, since they've never had one.  Well, we got the box about a week ago and took their old boxes away "cold turkey"...risky for such old cats I thought.  We put the Litter-Robot in the same location as the old boxes had been, but left it unplugged to run manually so the cats wouldn't get spooked by the noise.  By the end of the first day all of our cats had used the box.  By day 3 we were leaving the box plugged in all the time.  The cats use it without fail, and the noise doesn't bother them at all...and they have seen it running.

The unit itself is amazingly efficient!  It removes the waste without intervention from us, and the whole house smells clean, even with the waste in the lower receptacle.  We empty the receptacle daily, but could probably go every other day.  We just don't want to have it in there for more than a day at a time.  We just love that we don't have to buy any expensive receptacle liners too...the plastic grocery bags work perfectly!

Thank you so much for such a wonderful product.  I hope you can mass-market these to stores like PETsMART soon and put a few million in your bank account!  You deserve it!

Thanks again,

Chris and Bill Wohlenhaus

Litchfield Park, AZ

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April 21, 2004

Free at last, free at last...!!!
 

Being a gadget guy who always dreaded cat box duty (no pun intended), I have always sought a better solution for me and my 17-year old cat, Fidget.

Two years ago, I thought I found it with the LitterMaid Mega.  It was better than the manual method, but the rake kept getting clogged and that resulted in either the whole mechanism jamming, or lots of clean cat litter being dumped into the receptacle with the clumps.  I love the World's Best Cat Litter, but that LitterMaid was going through 17-pound of WBCL every 2 weeks, which equates to about $50 per month!!  I thought other litters would work better, but after trying all of them, they didn't fair any better.

I got online to research possible solutions, and came upon the NBC rave
review.  After reading it and the other testimonials, and studying the website, I was sold on the product.  Yes, it costs mor