Customer Testimonials (full) : Litter-Robot, the automatic self-cleaning litter box



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Customer Testimonials from 2005

December 26, 2005

Hi, there!

I admit I was very skeptical. I first bought two Litter Maid Plus
self-cleaning litter boxes. Each one lasted a total of three days.
The rake would get stuck with the dirty clay, the mess was horrible, it didn't do a thorough cleaning, and the container that kept the waste stunk big-time! While I was on the phone with Litter Maid to tell them how much their product sucked, I had remembered the Litter Robot, and as I was talking with Litter Maid, I placed my order for the Litter Robot.

The Robot arrived in a huge box. When I took everything out, I found it was only in three pieces: the top, the base, and the electric adapter. After placing the top into the tracking on the base and plugging it in, the machine worked just like the directions said it should. The only thing I had difficulty with was setting the sensor.

Once that was set, we had NO more problems!

I have two cats. Before I got my Robot, my mean cat (Kitty) kept peeing on my rug. Since I'm hosting Christmas Eve dinner at my house for my in-laws, I wanted to make sure that there was no cat-pee smell in the house. I ripped up my carpeting and put down hard wood, so I was hoping that the Robot would solve the problem....AND IT DID!
Kitty demands a clean litter box every time, otherwise, she'll pee on the floor. She took to the Litter Robot immediately. In fact, after using it once or twice, she tried to keep my other cat (Squeek) away from it - the box was all hers!

Both cats now use it. I was a bit nervous about Squeek, because she's afraid of everything. But, she's been using it. The house no longer smells like cat-pee (thank God), and everyone's happy. Especially me!
All I have to do maybe twice a week is pull out the draw, gather up the bag and its contents, and put in a new clean bag, which is very, very simple.

The litter itself remains so clean, since the Robot seems to clean it twice: It revolves one way, and then revolves the other way, gathering up all the waste. I didn't want to spend that much on a machine, but let me tell you: It's worth it! I don't regret purchasing it.

Oh, and not only is this a fantastic product, the customer service is OUTSTANDING. They really try to help you. Whether you e-mail them or call them, they'll return your call almost immediately. I wish all businesses were this way. They have a great staff at this company.

I cannot say one bad thing about this product, and I'll be singing its praise for a long, long time! If you're on the fence about purchasing one, just get it and try it for the 30-day trial period. I doubt you'll be returning it!

Anita Leary
Foxboro, MA

December 22, 2005

Well, we now have our second reconditioned Litter Robot, both purchased within the last 2 months. We have seven cats, and I have been able to do away with three litter pans. We have a Litter Robot on each of our two main floors, and eventually I want to get a third one for the basement. Not only did we do away with traditional litter pans, but we only clean the Litter Robot once daily, whereas we were scooping twice daily before to keep down the smell. The cats like the Robots so much, that we only have to scoop the four traditional pans we have left once a day too! I get up early for work and feed the cats, and sometimes you can hear both Litter Robots running at the same time. They run all morning long for about the first hour that I am up. The cats just love them, I guess because they know they can depend upon always having a clean litter box to use. It is so easy to clean, and every cat we have uses it freely, although some are still a little afraid of it when it runs.

Thanks for making a great product. Once the word really begins to get around about this great product, you will have a hard time keeping up with your success!

Sincerely,
Mariella Ross

December 18, 2005

I recently ordered my first Litter Robot about a month ago and I just wanted to let you know, I just ordered my second Litter Robot and am throwing out my three other Littermaids. I could kiss whoever invented this machine!

I have four cats and bought my first Littermaid six years ago. Since then, I have been through at least a dozen Littermaids, two of which had to be replaced by the manufacturer because they did not last through their 1-year warranty. In fact, one box was replaced three times in a two month period because they kept sending me faulty boxes.

I was so fed up when they sent me the third faulty box that I gave up and kept it even though it never really worked properly. Even after that incident, foolish me bought yet another Litter maid--thinking that buying the "Mega" model would be better than the "Plus" models I had previously. Can you believe that within eight months I was calling the company to replace the Mega because it just quit working one day? I have also bought three Litter-Maids as gifts for family members and, of course, those didn't last very long either.

Why would I waste so much money on an inferior product, you ask? Because I didn't think I had any other options. When you go to the pet stores, Litter-Maid is the only automated product available. It wasn't until I started doing some internet research that I found you, and I am telling every cat owner I know about the Litter-Robot. You must get this product on the shelves of every pet store in the country! No cat owner should be without the Litter-Robot. I have been telling everyone I know about your product, but I am only one person and don't know a whole lot of people.

My cats immediately took to their new "space ship," as we call it, and other than emptying the drawer a couple times a week and replenishing the litter, we have not had to do anything to it. Ironically, we received our replacement Mega Litter-Maid shortly after we received our new Robot and of course we can't believe how often we have to maintain it--we are constantly scooping it or resetting it because it gets stuck; and we never realized before how dirty the litter always is because the rake breaks up the clumps. With the Robot, the litter is always clean! We are so spoiled now that I am going to throw out this nearly new Litter-Maid (and two other Litter-Maids that are on their last legs) as soon as my second Robot comes in.

Joan L.

December 17, 2005

We all love our Litter-Robot. The cats adjusted to it immediately. Now the cats wait for it to cycle and then run and use it because they know it is clean. How smart is that! Recently I noticed it was not cycling properly so I called customer service and they helped me immediately. I was hugely pleased. I cannot express how important that was to me to have the problem diagnosed and a “fix” suggested so quickly, and, by such a knowledgeable and pleasant service representative. I feel confident that if there are any other issues, they will be addressed just as efficiently, and with great courtesy. I agree with other satisfied customers. This is a great product and well worth the money. I am quite sure that it will pay for itself over time. I use a lot less litter now, and, of course, the time savings is huge. I have 4 cats and empty it approximately 3 times a week - in about 3 minutes. You can't beat that with any other product. I know I've tried them!! Thanks again for a wonderful product and great customer service. I am truly spoiled by this product. The cats have never been happier.

Jean Meade

December 12, 2005

We just received our Litter-Robot, at about 12:00 pm Pacific.
I opened the box and - put the thing together. I confess that I did not read the directions, but assembly took about 3 minutes including unpacking. Then I filled the machine. Our cats were circling me, as they are always excited for new litter, and before I even plugged it in, Billie (our most outgoing kitty) was inside digging. I couldn't wait the full 7 minutes, so I pushed cycle and watched it work. It works! Our next cat - Tess went in, but had no business yet. So she went back out. I had to get to work - so here I am: 12:30 pm. I can't wait until 5:00 pm - to see how many visits our Litter Robot hosted.

By the way - I want to also give you a note about dealing with your company. I ordered the litter-robot on 11/16/05. I expected the product to arrive before thanksgiving, but it didn't happen. I was a bit worried, thinking "maybe it's too good to be true, and I was taken..." so I put a call into Automated Pet Care Products - at 4:00 pm Pacific on Friday Dec. 3rd. - which in Michigan is about 6:00 pm. I was called back SAME DAY - and put at ease by a nice voice that acknowledged the issue and, that my order would be reviewed and they'd get back to me first of next week. Sure enough, somehow my order slipped through the cracks. The product was not shipped - so it was promptly shipped, and I received it - a bit late for me, but I'm really pleased with the product, and the company.

Dave Rachford, CA.

December 9, 2005

I recently purchased 2 beautiful Ragdoll Kittens and wanted to find a litter box that would handle 2 cats. I have never owned more than one cat at a time before. I knew what a chore it was keeping up with just one kitty! I looked at many different mechanical no-hassle litter boxes. I narrowed it down to a few and asked my husband’s opinion. He builds high tech machines for the optical industry and knows machinery and how things work. He looked over everything and liked the Litter-Robot best. I purchased it. When it came (and my goodness the box is HUGE) he immediately checked it out. The cats were busy checking out the packing material. His response to the Litter-Robot was one word
-'Sweet'. My kittens took to it immediately. I left the other box right by the litter-robot, but they never looked back. I was careful with the cleaning cycle since they weighed less than 5 pounds, but even with that I could tell this was worth its weight in gold. When they got bigger, I let it run on its normal cycle. It is great. It is quiet, thorough, and completely dependable. I highly recommend the Litter-Robot to everyone! As an added bonus, the kittens absolutely LOVED the cardboard box and the cardboard packing material.

Thanks for making such a great product!

Amy Ravenscraft

December 2, 2005

I've had a Litter Robot for over a year and it is wonderful. I did have problems getting one of my cats to use it, but both eventually did. I had to put a gooseneck light so that it shined in one of the port holes to light the interior. That seemed to help her get used to it. I just ordered my second unit after visiting family over Thanksgiving. I discovered that my one remaining cat did not like using the Litter Maid I keep at their house and used a laundry basket instead! Hopefully I can remain in my relatives good graces by getting rid of the awful Litter Maid. I do wish I had ordered the off-white instead of black due to the litter dust showing so badly but it's a minor inconvenience that is worth it to not have the smell and mess of a Litter Maid.

I highly recommend this product to anyone with cats!

Grace Brennan
Nashville, TN

November 30, 2005

I bought the Litter-Robot a couple of weeks ago and I can't tell you how much I love it! My cat took to the new litter box fairly easily and has been using it consistently. My living space is rather small but you can't smell a cat at all. I am able to spend more time playing with him and practically no time at all cleaning up. I simply throw out the bag from the waste drawer every couple of days and that's it! The litter stays cleaner longer and my cat no longer scatters litter everywhere.

Thank you so much for creating such a wonderful product!

Sincerely,
Diana Cuevas

November 28, 2005

I was so burned by a bad experience with the Litter Maid brand that I really did not pay too much attention to the Litter Robot when I first heard of it. My husband was the one who did the research on it, and convinced me that we should try one, in spite of the cost and our bad experience with the Litter Maid. We purchased a reconditioned unit on November 5, and received it soon thereafter.

We have seven cats, and seven litter pans. It has worked really well for us. The cats were very curious about it, and quickly adjusted to it. Since we keep it in a carpeted room, we put down a firm board under it, to ensure that the pressure-sensitive mechanism on the step worked properly to stop it in mid-cycle, should a cat step on it. We empty the tray once a day to ensure there is no smell, and it is so wonderfully effortless.

I always start with it on my "litter box run" in the mornings, and use the bag to put clumps from our other pans in, and then all goes into the trash. We are using it with the Cat Attract litter, which is a good strong clumping litter, and it works great. We are getting ready to purchase another, because it is such a time saver, as we scoop the litter boxes twice a day to ensure there is no smell in our house. I highly recommend this product to anyone with one or more cats, particularly multiple cat households.

Mariella Ross

November 26, 2005

I bought a Litter-Robot for my two cats about 13 months ago. Within a week, both cats were using it. I have never regretted the purchase. It is very clean, relatively quiet, and very economical to operate. My elderly cat adapted to it very readily, and his younger side kick started using it the 2nd day. I am so very pleased that I found this product on the internet and that I made the larger investment as compared to other automated litter cleaning devices. I had researched them and found that the supplies for the other devices were expensive, and that they appeared to clog easily and burn out quickly. The Litter Robot is a wonderful solution for owners of indoor cats and I recommended it to all of my cat-owning friends, as well as to a couple of cat rescue operations that I have encountered.

Dorothy Rasmussen

November 23, 2005

I bought a refurbished and defective Litter-Robot.
Replacement was VERY prompt with free two-way shipping for me.

Replacement has worked flawlessly for a few months. Wife, with sensitive nose, says it's worth every penny. I like ease of cleaning. Two cats seem to love it.

My son bought a different brand from a pet store. False economy. He says it's more trouble than a conventional litter box. He's returning it and just ordered a Litter-Robot.

Peter G.

November 23, 2005

Hello,

I just got the Litter Robot last weekend and I must say that this is the best automatic litter box I've ever had! I've used the Littermaid and the Petmate models and have since returned them to the local pet store.

Thanks a lot!

Sincerely,
Brian Narcum

November 20, 2005

I purchased this litter box about a month or so ago. I just inherited 2 more kittens to my home. I tried to save them, and I took them home and fell in love with them. So now, I have 4 cats. This was the only thing that was going to save me from the smell, and mess that I looked forward to daily. When I received the robot, I had no intention of sending this handy little machine back. My cats HAD to except it. And with some careful nudging and re-enforcing all was OK, they finally accepted it.

There was no way I was going to keep 4 cats, and not have this help. It's like--using a dishwasher, and then having to go back to washing by hand. WHY? Anyway--VERY GOOD HELPER--I am so HAPPY with this product!
For the makers of this product--I also have a few dogs. I would love to have something take care of their issues in the back yard.

Kathleen Carothers

November 17, 2005

We purchased our Litter-Robot two years ago this month. It was a Christmas present my husband and I gave ourselves (and our two indoor cats.) It is absolutely fantastic and our only regret is that we did not hear about it sooner. I have to rank it right up there with our dishwasher, microwave, and automatic garage door opener in terms of convenience, saving time, and doing away with the back-breaking chore of litter box scooping. It's been more than worth the price. Also, if you have any questions, the customer service is fantastic. Thank you Litter-Robot inventor and staff!

Jean Hawkins

November 11, 2005

WOW! I never post product testimonials, but with the time and energy the Litter-Robot has saved me this week, I felt compelled to send a huge endorsement and thank you. This is the greatest invention ever!

Upon getting our kitten a month ago, we purchased the Litter Maid self-cleaning litter box for approximately $200. I tried for 3 weeks to get that thing to work correctly. It caused me “more work” than a simple $10 box with litter would have. The electric rake kept sticking or ripping through the waste leaving me more to scoop out every time.
It was exhausting! I just happened to find your unit through an online search and it is the best purchase I've ever made. My 12 week old kitten immediately dismissed her old box and started using the Litter-Robot as soon as I started filling it up with litter. She didn't even let me finish filling it up all the way before she was inside doing her thing. She loves it! And *NO MORE SCOOPING* for me!!! This product should be in pet stores nationwide.

Thank you,
Melanie
Los Angeles, CA

November 10, 2005
Review by: Mark Manes of Techs-End.com
Review can be found at: http://www.techs-end.com/content/view/59/

The Litter Robot does what no other product of its type does—it actually is a self-cleaning litter box that really does keep itself clean by using mechanics and a computer. That’s right—a computer that does the job no one else wants to do.

Meet “Malibu” Kimba, the cat that has not seen a sand box she has ever felt should actually hold the sand. Her nickname Malibu comes from the fact that she is always turning whatever room the sandbox is in—into a mini Malibu beach resort. Her job is to insure that there is sand for everyone to walk upon. You provide the water; she’ll provide the beach—that is the deal.

As much as I wanted beachfront property the bathroom never seemed to be the right place for it. I am determined to find a way to change Kimba’s methods and to take away the chore of cleaning the kitty box.

I tried several low technology solutions—one where the walls were simply higher. That didn’t work. Kimba adjusted her angle of attack and the sand just poured out of the litter box. I tried the enclosed kitty box and it just was too hard to keep clean. I tried the high wall and mechanical self-cleaning litter box. This solved half the problem in that the kitty box now at least required less maintenance from me; still the solution was not perfect. The mechanical method of using a brush that scrapped along the top of the sand just didn’t work that well. The motor never had enough power and I found myself in the bathroom helping it by moving sand around so it was less of a burden for the weak motor.

Then I found the Litter Robot.

The Litter Robot comes in two colors—white and black. I highly recommend the black one as it makes the size of the unit less ominous. It is large as it is a sphere that is mounted on top of a pedestal that is about a foot off the ground. The pedestal contains a drawer where the kitty nuggets go this is also where the computer, operations panel and light status panel is mounted. The sphere or globe has an entranceway for the kitty to enter. Inside you’ll find a rubber mat where you pour in clumping kitty litter.

The mechanism is pure genius. When I first set it up I watched the machine sift through the sand as the sphere rotated and I couldn’t help but marvel at the ingenuity. The sphere has an outer ring that is grooved. Underneath the sphere is a gear—and it is this gear that rotates the sphere on its east-west axis. It basically spins the unit 45 degrees one direction and then reverses and goes the other way 45 degrees. During this spinning process the cat sand is sifted and a door is opened at the bottom into the pedestal where the kitty business is deposited.

The pedestal contains a tray that can be easily removed and the plastic bag disposed of. Yes, you have to use clumping kitty litter and plastic trash bags to capture the goodies for later disposal.

What about safety? Well there are sensors built into the step the kitty uses to enter along with sensors on the inside. The unit immediately detects weight placed on it and upon detection a timer is set. This timer is what is later used to cause the machine to rotate and self-clean. Should the kitty return before the timer goes off to clean—the weight of the cat entering again will reset the timer. This is good as Kimba would only be in there once if it started moving with her inside.

It should be noted that you have to wait for your cat to be old enough to use the Litter Robot as a kitten wouldn’t weigh enough to trip the sensor. You can always tell if the sensor is working because there is a light indicating that the unit is in use.

I have been very pleased with it—my kitty cleaning duties now consist of just a few moments once a week taking a bag out and replacing it. The great news is that you can use regular 12-gallon trash bags. So you don’t have to buy replacement bags from the company.

As far as Malibu Kimba goes—for the first month or so I enjoyed little to no sand on the bathroom floor. The second month she learned that if she backs out of the Litter Robot it is perfect for sand spreading onto the bathroom floor. I am taking much less collateral damage from her now while not the perfect solution it is at least tolerable. I use the Dust Buster and clean up her handy work.

So what is not to like? The cost. This machine sells for $329. Yes, a lot for a machine but the advantages of finally having a solution that really is self-cleaning and that reduces the aerial sandstorm by 75% is worth it. The machine has an 18-month warranty and you can order online at www.litter-robot.com.

Highly Recommended.

October 30, 2005

As I read about the Litter-Robot, I was most concerned with the price. I thought it just my luck that I would make such a purchase and my cat would not use it.

Circumstances were such that I was moving into a mobile home which had virtually no place for a conventional litter box and I had to do something. Abandoning the cat was not an option, so I splurged!

Not only did "Little One" take to the new box but it is just as good as advertised. It is easy to clean, no traditional mess and the cat even seems fascinated when it goes into its cleaning cycle. She sits and watches.

I highly recommend!!

Bill Thieben
Geneseo, IL

October 29, 2005

Wow! Our cat used the Litter-Robot as soon as we set it up. It works like a charm. You have made my entire family (two and four legged members very happy); thanks for the wonderful invention!

Ann Benjamin

October 17, 2005

I have had my Litter-Robot for 72 hours. All 3 cats are using it. Their old boxes are still available to them but they prefer the robot!
Even my 16-year-old and very frail cat is using it.

I have a suggestion for an additional product. I think it would be nice to have a litter catcher that fits around the robot. I envision a tray with a grate over it that fits around the base. The litter that the cats carry out or throw out would get caught in the grate. This would greatly reduce the tracking. If you make it, I will buy it.

I know it is early but so far I love the robot!!

Jill Frieders

October 11, 2005

I recently bought a litter robot for my 2 cats and I love it!! It was easy to set up, is a breeze to clean and saves me money on litter!! I am a stay at home mom of an infant and my time is at a premium. I was throwing away about 10 lb of litter a week because I didn't have time to scoop it regularly. Now with the litter robot the litter lasts up to 4 times as long!! Before long it will pay for itself. Now I just empty the bag twice a week. Also it is going to be a big help when we are on vacation in a few months. It is easier to find someone to come over and change out the bag in the Litter Robot than a regular box. Our family loves your product!!

Sincerely,
Angela Browning

October 11, 2005

I have never before been so thrilled with a product that I felt compelled to write a testimonial about it, but the litter-robot is the best invention I have ever run across in my life. I can not even begin to describe how amazing this thing is. I got it less than a week ago and my life has changed dramatically. I have nine cats. Yes, I said nine. My husband was at the point that he was begging me to find a home for some of my babies because of the horrid smell and mess from the litter maid boxes.

As far as I'm concerned the litter maid is worse than a plain litter box because of the disgusting mess it makes. It smears poop all over everything, the rakes are so caked with excrement that half the litter is scooped into the holding container every time it cycles. The container did not prevent smell from escaping, and between the holding receptacle and the poop smeared all over everything, our house continually stunk to high heaven. (And cleaning it? What an ordeal that I dreaded. I had to empty it and wash it with soap at least once a week, and should have done it more than that because of the waste smeared all over it .And because of the electrical parts it was difficult to clean and keep water out of the components.) Also, it only allowed you to put such a thin layer of litter in, that the cat's urine would go to the bottom, turn the clay into cement, and then clog up the rakes as they tried to go through.

The litter-Robot contains NO electrical components in the part that the cat gets into. Only in the base that the top part sits on. I've had no poop get on the top part anyway. The only think I've done in one week with the litter robot is take one lysol wipe and dab at one eensy teensy little smear less than half an inch long that didn't even have any obvious mess on it. I really didn't even need to do that, but I'm just so used to having to spend all my spare time cleaning up cat mess. Thank God I found the litter-Robot!!!!!!! This thing is amazing. My cats, all nine of them, took to it almost immediately with the exception of one young one who was initially frightened, but overcame his fear within 24 hours.

The litter-robot empties the waste without smearing it or breaking it apart. Because I have nine cats the support staff suggested I might need more than one, but whereas I had to empty my litter-maid at least twice a day in addition to scraping cementified litter and clay off the bottom, I have been able to let my litter robot go for a couple of days! And even then I could probably let it go longer as it is not overly full. And there has been NO SMELL from it at all. Can you imagine nine cats using a litter box and having no smell? And I really mean NO SMELL at all! Also, I have not yet had to add any litter to what I initially put in, whereas I was having to add litter EVERY day to the litter maid because it scooped so much extra litter into the waste receptacle. I swear to you I am not making this up . I am telling the Gods honest truth. Also, there are no expensive receptacles to buy. I bought a roll of plastic bags from Wal-Mart. I got over 70 bags for about two and a half dollars. The waste empties INTO the bag, unlike my litter maid where the waste goes into the receptacle, around the receptacle, smeared on the edges of the box, the rake, and the rest dumped around the box on the floor. I promise you will not regret purchasing this litter-robot. My ONLY regret is that I did not purchase it when I initially learned of it.

Initially the price seemed a bit expensive to me and I had to think and save a while before I bought it. But now that I have it and have used it, It is more than worth every single penny I paid for it. I wouldn't take $50,000 for my litter-robot if it meant I had to go back to a litter-box or litter-maid.

Thank you from the bottom of my heart to the litter robot inventors and staff.

Sincerely,
Jill Brooks
Thomaston, Georgia

October 5, 2005

At first I thought "Wow, that's expensive" but now I would have paid more!! This product is seriously the best thing I have invested in...I also was a little intimidated about the assembly, but was so impressed how easy it was to put together and operate. I walked around my apartment with a smile on my face thinking how I wouldn't have to bend down and clean a litter box ever again! It's truly a dream...Thank you!

Veronica Hennessy
New York, NY 10179

September 25, 2005

Hi Tim,

I just wanted to drop you a note to let you know how successful the Litter Robot has been. When the box arrived I was in awe at the size of it! I took the LR out of the box and my three girls eyed it suspiciously. I was impressed with the sturdiness of it and its design. I set it up in the cellar and then waited to see how they would react. I had my doubts at first, my Coon eyed the globe with trepidation (she is extra large (17 lbs) and also a chicken at heart). The kitten was excited about the new "toy" and immediately started using it. I often find her waiting for the toy to "move". My other, a "Felix Unger" to the extreme (can you say persnickety?) also took to the LR. She does NOT like having to use a litter box - unless it is pristine. A communal one basically puts her over the edge. I am happy to report my King size chicken has embraced it. Miss Felix Unger has as well - to have her accept the new gadget is a HUGE compliment to you all. I am amazed how wonderfully it works. It is very economical with litter so that in itself is a savings. It's a time saver as well - and as we all know, time has no price tag.

I had purchased the Litter Maid Mega prior to the Litter Robot. It failed while I was setting it up. The blasted thing cost $100.00 at BJ's (a supposed bargain). It blows the mind that the manufacturer has the nerve to promote such a useless piece of %^&*(. It is flimsy in construction and then you are forced to purchase the waste receptacles - which are expensive to boot. The same night it failed (while the expletives about the Litter Maid were still hanging in midair) I did research on the web and found you guys. The price rather put me off but after I read all the testimonials I figured I had nothing to lose except the cost of shipping it back. It was worth the gamble.

It was the best money I have ever spent. Kudos to you all for a fantastic product. My girls always have a clean litter box now. My husband is happy too (since he is usually the one to clean it.. )

As a side note, I have been planning to get a new kitty for my parents. The lost their cat a year ago and have been reluctant in getting another. As they are elderly, the idea of a litter box rather puts them off of getting another cat. Discovering the LR allows them a different perspective on the litter box. I plan to get them a LR as well.

A thought for you - your product would be highly beneficial for senior citizens. It would allow them to have a cat - as everyone knows, pets do wonders for elders. Maybe you could offer a discount for them. Just a suggestion... :)

I am spreading the word about you guys and wonderful product to anyone who gives me an ear.

Again, Kudos and God Bless.

Silvana and my girls, Misha (aka Felix), Nikita (aka King size chicken)
and Allison (the baby).

September 14, 2005

My Litter-Robot arrived today. Within five minutes, my cat Bobby had already used it! My other cat, Lily used it within an hour. No problems whatsoever. Yes, the Litter-Robot is expensive...but it's worth every penny. The way the sifter works there is no unused litter thrown out. Whatever clumps is what gets scooped. After reading other testimonials, I decided to try the cheapest scoop litter at the grocery. It worked perfectly! I know I'm going to save a lot of money on litter from now on.

In the past five years, I've owned (2) Litter-Maids. I had the same problems the other testimonials have mentioned: I had to use "premium" litter and that gets expensive; the rake would get clogged with wet clay or poo; if the rake couldn't finish the scoop cycle it would repeat and repeat and repeat. It was also loud (even the "new and improved" motor on Litter-Maid #2)- and those plastic replacement trays were too small, bad for the environment, and the tops never sat flush on the tray so the stink was always there. My last Litter-Maid lasted three months before the cord that attached to the the rake came loose, went into the box and was yanked out by the rake. Both Litter-Maids did this. The last time it happened I was on vacation in Hawaii and I came home to a BIG mess made by two unhappy cats. Aloha...oy!

Because of its design, this won't - and can't - happen with the Litter-Robot. No rakes, no exposed cords, no plastic trays to buy every few months, no need for premium litter...and no smells. The cats weren't even spooked by the motor. I bought the Litter-Robot because Lily was having issues with my Booda litter box and the Feline Pine. She was showing her displeasure by going on the carpet. She has also gotten into the habit of peeing while standing up. This was a big problem with the Litter-Maid because it would get all over the box and inside the tent! The Booda
Box with Feline Pine was only marginally better because after a few hours it would smell and I couldn't scoop it. With the Litter-Robot, she still goes standing up, but because the globe is rounded and the litter is scoopable, it makes a nice clump and is whisked away. And once it's whisked away there is NO smell! Unbelievable.

THANK YOU Litter-Robot!
Anonymous

September 7, 2005

Dear Litter Robot employees,

First I would like to commend you on your speedy service! This product was SO easy to set up; I had no problems whatsoever; great instructions! The Litter Robot works perfectly though I haven’t been able to get one of my cats to use it. This is my fault and could be remedied by me trying all the suggestions listed on line and in the book. I expect that she will sooner or later use it after I have left the litter boxes dirty, or lock her up with no choice but the Litter Robot. I had hoped I wouldn’t have to do that but it looks like I will. I love the Litter Robot and when the other cat starts using it I will love it even more. What a great invention!

Regards,
Laurie Wheeler

September 1, 2005

We have 4 cats. I despise cleaning litter boxes. It brings me to tears, and I literally force myself not to vomit.In the past, we have had 3 litter-boxes, and they all were disgusting within two or three days. We dumped money into the Littermaid, and gave it away within a week, as it was more difficult to clean than regular boxes.

I then found your product in an online message board. The reviews were stellar, and I was happy to spend the money with dreams and expectations of no more scooping while holding my breath. From the moment I switched it on, I have never regretted my purchase. We have saved $100's on cat litter, as the Litter-Robot is using 1/4 the amount of the 3 old school litter-boxes. It is easy to use, clean, and the cats are not afraid of it. Fantastically simple design that has few moving parts, so very little can go wrong. NO MORE STINKY SMELL!

Your tech support... it is unbelievable! I was stunned to find that you had extended hours, with real people sitting at the other end that easily solved my problem. This gets my highest marks, however... I am spoiled now, I will NEVER go back to an archaic litter-box. EVER!

VIVA La LITTER-ROBOT!

Thank you so much...

Nate Greenleaf
Washington, Maine

August 30, 2005

This product really works! This company stands behind it's product! I was having problems with my unit, they sent me a replacement unit during the warranty period and that speaks millions!

Anonymous

August 22, 2005

I adopted a 3-legged feral cat almost two years ago and used the traditional litter box and litter. Three months later, I married and my husband got his first real taste of being around a cat. In July of this year my husband and I adopted 3 cats from two different humane societies and decided that with 4 cats, we needed something more efficient than traditional litter boxes (we had 5 at this point). I researched the matter and surfed the web for quite awhile and came across the Litter-Robot. Without my husband's knowledge, I spent the money for two Litter-Robots. After almost a month, my husband stated he didn't care how much I spent, and that I should order two more! He loves them and the two we have run almost continuously with the 4 apparently healthy cats we have. Even our larger (20 pounds) cat uses the Litter-Robot and it's quite comical since his head sticks out when he does his thing. Thank you so much for making our cat ownership more of a pleasure than we ever thought it would be. If we didn't have the Litter-Robot, we'd be scooping almost round-the-clock. Thanks again, and rest assured, we tout the wonders of the Litter-Robot to all our cat-loving friends and family. By the way, any chance you're working on something similar for dogs? Thanks again!

Angie

August 6, 2005

I think the phrase "Don't know how I ever lived without one" is overused, but if any product is deserving, than this is it! I am a doctor in my intern year, frequently working 80 hours a week. With 2 cats, I just don't have time to be scooping litter all the time, but that's what it had come to. I kept my old litter box outside on the balcony, which worked great for preventing the box odor in the home (and with a cat door let my cats have some freedom), but even with a hood, it would still get messy and attract flies, making cleaning the box the old way a disgusting chore I never looked forward to, and more and more so, just didn't have time to do as often as I would like.

The Litter-Robot was a godsend. I put it in the place of the old litter box and my cats instantly took to it; no adjustment period needed for my cats, once I took the old box away and they saw there was litter in this funny looking new thing, they climbed right in. At first I was not sure if it was working properly, since there is a 7 minute delay, but I saw it working worry-free later that day. The engine noise was a curiosity to the cats at first, but they eventually got used to it. The device is a great piece of engineering and ingeniously designed, with all sorts of guards and safeties--you guys thought of everything! I've had it for less than a week, and I could never go back to the old way of changing litter again. Now all I have to do is change a bag twice a week, much like the regular garbage. And I have my balcony back, with this curious looking UFO-thing on it, but with much less litter odor... so we can enjoy the hammock and lounging out there again. Thank you Litter-Robot!

CPT Cecilia Chen, M.D., Medical Corps, United States Army

August 4, 2005

I have waited to give my testimonial to get the full use of the Litter-Robot I purchased the unit April 2005, today is August 4th 2005. Well, to start off with I Love the Litter-Robot. There is nothing that can come close to the performance of the hard-working space age looking Litter-Robot. There is nothing to it! My 2 cats had no problem adjusting to their new place to do their duty. Not once has the smell been a problem, there is no smell. Cleaning is easy, changing the bags, adding litter a snap. I would not be without the fantastic Litter-Robot. My first thought was the price, yes, it is pricey but well worth every penny. Every feline owner would love it!! When I first became owner of my "kids with 4 legs" the first thing I thought of is the dreaded litter changing. The Litter-Robot has proved to me to be the BEST ever!! I have spoken to Brad, he has been very helpful when he answered my questions. Shirley, she is super, she is also very helpful. There is no way I'll be without the Litter-Robot. I'm so glad I found the Litter-Robot.

Joanne from Saint Charles, Missouri

August 4, 2005

I just received my Litter Robot a few days ago. I bought it because I'm trying to get pregnant, and I'm not supposed to clean a litter box. It took me less than 10 minutes to set it up. I am actually quite stunned by its performance. First, I have a large male cat who, um, has a very healthy metabolism. I bought a Litter Maid a few years ago, and it was just disastrous. It was messy and couldn't handle the workload. Second, both of my cats are pretty old and both are very skittish! I was concerned when I read the section called "Is the Litter-Robot Right For Your Cat?" which said that cats that don't accept change or are skittish might not use the box. I was certain this would be the case for us. But on the very first day (later in the evening), I decided to leave the Robot plugged in. While the cats were very curious, they used it without hesitation. I am amazed that there is zero smell after three days. For someone who is used to changing a litter box every day to prevent odors, this is nothing short of a blessing.

~ Pam
Bellevue, WA

July 31, 2005

Hi,

Just wanted to send you a note regarding my litter-robot which I have now owned for 30 days. I am very pleased and have been telling everyone I know about it!

I have 4 cats, soon to be five and my Buffy is a very large male. He was the one that had the most trouble trusting this new machine mommy had brought into the house. I actually had to put him in it on three occasions before he realized it was okay and he would not get stuck in it. You see, his whiskers touched the sides of the entrance and that made him very nervous. My "kids" are all very happy now and always have a nice smelling clean litter box to use.

Like most of your other robot owners, I too had gone from the big hooded litter boxes, 4 of them, to trying the LitterMaid which was a difficult box to keep clean with 4 cats. I was always cleaning the rake, scraping the bottom of the box and trying different litters to make it easier, what a disaster.

My friends and family, on the other hand, think I am nuts to spend soo much on a device for my cats and I just tell them to compare it to how much they spend on their kids! Of course it would be nice if the robot cost a little less, because then I could by another one, but all is well with just one for now.

One other comment, if you are designing a new model, might I suggest a larger drawer for catching the waste. With 4 cats I empty the drawer every day and a half, and this makes it difficult to go away, still have to set up those old litter boxes. Just a suggestion and keep me posted!

Thanks again for your bright thoughts and inventive attitudes.

Sincerely,
Pauline A. Pleau, a happy customer

July 5, 2005

Your product works unlike anything I have ever had. I had 2 LitterMaid's in 6 months. The rake repeatedly stuck in one place and eventually quit. This caused my cat to have urinary tract infections. Since receiving the Litter Robot, I have been nothing but impressed and happy. I have even told friends and family who have cats what a wonderful invention it is. It is a pricey item but the amount on kitty liter I save a month helps. I am sure it will pay for itself and after years of being on the market and spreading the word maybe the price will come down. It is so worth it though!!

Thanks so much,

April
Hampton, VA

July 4, 2005

The Litter Robot and the Company are Wonderful!! Last year we purchased a Litter Robot for two cats. It only needs to be changed once a week. The cats took to it immediately. On two occasions I called Customer Service. The staff was very friendly and immediately took care of my problem. The second time I called on a Saturday because the Robot was not working properly. I was thrilled that they were available on a Saturday. Shirley Kaminski talked me though the situation and the Litter Robot was running strong within 5 minutes.

My mother-in-law is blind and needed a litter box that would be reliable. We had purchased another automatic box and that broke within months. THE LITTER ROBOT HAS NOW BEEN CONSISTENTLY GIVING GREAT SERVICE. I HIGHLY RECOMMEND IT TO ANYONE. It has given our family peace of mind and it is so easy to maintain.

My thanks to the wonderful staff that truly cares about their customers.

Donna Rawlings

June 30, 2005

I have had the Litter Robot for about 3 weeks now, and it is great. I was worried that it wouldn't do what it claimed to. My mom had had a Litter Maid for 1 day and had to send it back because it didn't work. The Litter Robot is awesome. My cat took to it immediately, and loves it. He is very picky, and loves to have a clean box all of the time. When it wasn't clean he would kick out litter on to the floor of the bathroom. With the Litter Robot he always has a clean box and our bathroom is much cleaner. We call it "The Death Star" because it looks so funny. We live in a one bedroom apartment and there is no more litter box smell. The best part is with only one cat I only have to clean it once a week, and it is so easy to change the bags. The money that we will save on litter will pay for the Litter Robot in less than a year. It is a definite must for anyone who has indoor cats.

Brie Terpening
Spokane Valley, WA

June 29, 2005

I just have to say how great Automated Pet Care Products Customer Service Dept has been to work with (especially Theresa).

My litter-robot started giving me problems and I had to send it back for repair. In transit to Automated Pet Care Products, the base was lost by the shipping company. I was in desperate need of getting the base repaired and returned to me as soon as possible. I explained this to Theresa who immediately had a brand new base shipped the very same day my old base was to have been delivered to them. Wow! I cannot say enough about the litter-robot and Automated Pet Care! I absolutely love the litter-robot and would recommend it to anyone who has cats (especially more than one cat).

Once again, thank you Theresa for such excellent service!

Alicia Moats
Waynesboro, PA

June 24, 2005

WOW! The Litter Robot Is literally the best. I wish the Robot had been my invention as it is a real winner. I have had two of these units for 3 years and I just ordered 3 more. I have 9 cats and they all use the Robot. I hate cat litter boxes and the messy litter on the floor. The robot eliminates most of the problem. We are in the process of remodeling our home and one of the additions will be a cat unit that will house all my nine cats. My grandchildren and their friends like to visit the cats, and the Robot cuts down on the odor. THANKS again for the great Litter Robot.

Betty

June 3, 2005

"From my cold dead hands" will anyone pry the litter robot from our house! I've had cats my entire life, and for the past 20, my husband and I have never had less than 7. I looked at the other automated boxes but never bought one because I just knew they weren't well designed.

I heard about this box at a local vet clinic, and the woman who told me about it swore by it. I immediately went home and found the website. I knew I would have to replace our THREE Omega Paw litter boxes, soon, as they were old, beginning to absorb odors, and the plastic edges were breaking, I, too, thought the litter robot was pricey, but the 30 day guarantee and 18 month warranty swung me over.

I could hardly wait for it to arrive (5 days!), but was concerned about the setup. It is incredibly well designed, easy to set up, and wonder of wonders, it works beautifully! It is so intuitive, and our cats adapted easily. Although I still have two of the older boxes downstairs, I will remove one of these boxes next week and hope to be down to just the litter robot in the next month. I saved the box in case I needed to return the litter robot. The box goes out in the trash tomorrow!

Someone please give the designer a kiss for me! The litter robot is pure genius!

Kris Johnson

June 3, 2005

A friend told me about the Litter-Robot and highly recommended your product to me and my partner. I read the many testimonials on your website and decided to give it a try. Once I received the robot and set it up, I waited, and waited, and waited - no luck. This was a battle of wills between me and my two cats! By reducing the number of litter boxes and refusing to clean the other litter boxes, both of my cats finally adopted the Litter-Robot. The transition took around three weeks. Thank you very much for such an outstanding product, I'm so happy!

Martin

June 2, 2005

All I can say is that I am very pleased with your product. I had three Litter Maids in less than a year, and I always thought that the rake was gooping up on them because one of my males is very large and he urinates a lot. After I realized that it wasn't just my kids who were having problems with their toilet, and after the last one burnt up, I went searching for something better. I feel that I have found it with the Litter Robot…

I read the forums carefully while waiting on the box to arrive, and I have to admit I was a little skeptical after reading how many problems some of the others were having. I was expecting to have at least one cat who wasn't prepared to give up the old box, ( I have four kids, three boys and one little girl) Within an hour, maybe more, maybe less they had all used the box at least once. I knew right then and there that I had made the right decision by purchasing the robot. I do have to change the bag every morning, but I am much more inclined to switch a garbage bag out than I am to go "treasure hunting" everyday. Thank you Litter Robot for making my life a little easier, and for giving my kids a clean toilet!

Rebecca

May 19, 2005

We’re very happy with our Litter-Robot, having used it for a couple months now. I appreciate your simple and robust design. It works perfectly every time and is a breeze to clean. We’d been using an open litter box and were worried our cat might be leery about the confined quarters, but he used it in the first 30 minutes without hesitation. We’re thrilled with the reduction in disgusting chores, and he’s happy to have clean litter always available. Great product!

Steve
Woodinville, WA

May 18, 2005

Hello you wonderful people, I have had my litter-robot for over 2 years and absolutely love it, as do my two 16 pound cats. I have told so many people about it I think I'm on your staff. My cats not only use it when necessary, but spend time looking at it in between uses, maybe thinking its going to work again. It is so easy to empty and no cat box smell in the house. The new litter robot sounds like a good deal with the kick guards already installed, and the multiple litter uses. I would buy another in a heart beat. I found that when I did have a question, your service people were very polite and helped me in a flash. I'm hoping my daughter will also purchase a litter robot for her 4 cats.

Thanks again for such a perfect pet product, and it also saves money on cat litter due to no waste.

Phyllis T.

May 17, 2005

I love my litter-robots. With 11 cats and 2 bots they get a work out. But they keep on going. Brad and his crew have been very helpful whenever a problem a raises. A few years ago I was calling Brad on his Christmas vacation for a temporary electric line. He told me what to buy and it worked fine until I could get a replacement. Thank You Brad and the whole crew.

No one even knows there are 11. The dogs smell worse than the cats. For those who want to know I clean drawers every other day and use 28 pounds of litter every 2 to 3 weeks. At $5.48 a box it is a bargain.

Love you guys
Carla
Tampa Florida

May 8, 2005

I just wanted to tell you that we have been through all the fad litter boxes, the Litter Free, Littermaid and hated them all. I was so bad at keeping up with the litter box that I am embarrassed to say that my cat would pee on my clean clothes and poop outside of the litter box. The litter robot has been the answer to my cat’s prayers!!

THANKS!!
Amanda

May 7, 2005

Just wanted to let you know that after our one-year litter-robot anniversary, all is well. Whidbey faithfully uses his “flushable” potty and shuns any other cheap imitation. My newly adopted blue-point girls are still curious after two months of running in to catch the show and I’m preparing to transition them over as well. I suspect a second order is forthcoming.

What a great, sturdy product and a fabulous customer service department. You are to be commended for restoring faith in the honesty and integrity of business, so sorely lacking these days. Thank you for making this the best purchase I’ve made in years. Keep up the good work and with the development of a deeper pan (my only suggestion, this coming from one who travels for a week at a time).

Kudos!
Pamela

May 4, 2005

I recently purchased a Litter Robot after much internal deliberation due to the price. However, I no longer even THINK about the price because this appliance has made my life about 20 times easier and my cats about 20 times happier! The litter is always clean! That boggles my mind to the extent that I keep wandering the house muttering, “The Litter! It’s always Clean!”

I have persuaded a friend of mine to purchase one, and he says I should be your spokesperson. I have to laugh, since “The Litter! It’s always Clean!” is hardly the most brilliant of taglines. I do, however, wish to thank you for this miracle machine, for me, for my cats, and for my visitors, who never again have to pretend they don’t smell a litter box.

Many thanks!
Lynette

April 25, 2005

I just received my first Litter Robot 5 days ago. My 2 cats used it right away and then when it cycled and I saw how easy it was and well it worked, I said aloud "Where has this been all of my life?"

I have tried the sifting bags, sifting boxes, and just about every other type of manual cleaning litter box on the market, and they still stink and you have to clean them every day. I tried the Litter Maid and my oldest cat thought that the rake was a ride and would ride it all of time. Besides that it was more work to clean it than what it was worth, you had to use special containers, the rake would get all gunky and litter would stick to the bottom. Since the motors are in the rake (the part that needs cleaning all of the time) you have to be careful or you will ruin it. I ended up throwing mine out.

The Litter-Robot has no motors in the dome and you can take it outside and hose it off. The litter goes into a tray at the bottom that you use any kind of trash bag you like (I use the scented kitchen bags). My oldest cat (4 years), he still swats it when it is cycling and my youngest (8 months), she tries to stand on the step and watch, which stops the cycling every time. I am gradually getting them used to it, but until then, when I am not home I unplug it and plug it in when I get home and it automatically cycles to clean the box.

I will never own another kind of litter box.

Thank You Litter Robot!
Jennifer
Port Charlotte, FL

April 18, 2005

I can't tell you how much we enjoy the litter robot. We have three cats and have had Littermaids for 11years. Two of the cats started using it immediately and one would simply sit in front of it for hours waiting on it to cycle. We followed the directions and within 10 days everyone was happy and we took the Littermaid away and have never regretted it.

Clean up is the best part, simply lift the plastic bag and place into the trash. What could be easier?

Michael
Cartersville, GA

April 12, 2005

Just wanted to let you know that I received your product about a week or so ago. I set it up, plugged it in and just simply put it in place of the old litter box. My cat had no trouble understanding what to do. Within a few minutes she had used the litter robot. She immediately came back to where I was sitting with a few comments which seemed very positive - really!

Since then, I have had no problems. The robot works just like your information said it would and the only mess is some tracking of litter from my cat's paws. I am really happy with my purchase since I know my cat is getting a much more sanitary place to do her business each and every time.

I had the Litter Maid before your product and had only had it a couple of months before it broke down. The rake was constantly getting all kinds of goop on it and getting stuck. The rake also had a tendency to break up the clumps and leave the smaller clumps behind so even though it was supposed to be automatic, I was continually having to scoop out what didn't get in the waste receptacle. Also, I had to clean up all the litter that got under the machine where the litter fell through the opening where the plastic tray fits into the machine - what a mess!

At first I was a little hesitant to pay that much for a litter box, but I definitely didn't want to just buy another Litter Maid. Buying something again that had proven not to work was simply stupid. Your product seemed to be a better idea and your warranty gave me the needed assurance to take the plunge. I couldn't be happier with your product. My husband baulked at first, but had to admit that it was worth it. He calls it the "Poop Sphere”.

Peggy
Denver, CO

January 23, 2005

If your cats were human beings, buying the Litter-Robot is like throwing them the keys to a Ferrari!

The only thing more excellent than this product, is the amazing support and customer service. A bargain at any price!

Thanks Automated Pet Care Products,

Allen Spector
Westminster, CO

January 14, 2005

Let me just say "Wow". My cats think this is the greatest thing created since God made mother's milk. They are simply enthralled with your machine. I purchased my first one two days ago. I have since ordered another one for myself. Then I will order one for my daughter.

I have told everyone who will listen about this great machine where there is no scooping, no smell, no bending over, no rakes etc. etc. etc. I owned four LitterMaids at one time. I gave them all away with apologies that they were not Litter-Robot units. Your machine makes those obsolete !!!!

Great work guys.

Sherry Athearn
Sugarland, TX

You can find Customer Testimonials from 2004 and earlier in the Testimonials Archive.

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