Litter-Robot Warranty
You're Covered
AutoPets stands behind the Litter-Robot with an 18-Month Full Warranty. Your Litter-Robot is protected starting from the date of shipment.
No Charges
During the warranty period, we will repair your Litter-Robot at no charge. We cover all parts, labor, and shipping costs within the contiguous 48 United States. Customers in Alaska, Hawaii, and Puerto Rico will incur additional shipping costs.
Warranty Status
If you are unsure whether your unit is still under warranty, contact Customer Service.
Near the end of your warranty? Get covered for another 18 months with the Extended Warranty.
Our Goal
Our goal is to make caring for your cat easy and enjoyable. Enjoy life without scooping cat litter and we'll do the rest!
If you need assistance with your Litter-Robot, email us at support@litter-robot.com or call 1-877-250-7729, toll-free.
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LR 3 Ramp - Reconditioned
What does manufacturer reconditioned mean?
Manufacturer reconditioned Litter-Robots are generally units sold as new and then returned under our 90 day return policy. Eligible units and components are reconditioned and tested to verify they meet original factory specifications.
Why recondition a product?
Reconditioning usable products aligns with our values at AutoPets. We aim to reduce our environmental impact from manufacturing to end user. By extending the useful life of our products through reconditioning and reselling, together we reduce waste.
Should I buy a reconditioned product?
Our reconditioned units and components offer great value since you’ll receive a manufacturer-approved product at a discounted price. When considering whether to purchase a reconditioned item, however, remember that you are purchasing a used product. Although we make every effort to clean the item thoroughly before shipping, there may be slight cosmetic defects or other evidence of prior use. If you are concerned about any of the above, we recommend that you do not purchase a reconditioned product.
Is there a warranty on reconditioned products?
Yes, AutoPets stands behind its reconditioned products with the same 18-Month Warranty as our new products.
Specifications
Dimensions (in inches)
