Warranty

You're Covered

AutoPets stands behind the Litter-Robot automatic self-cleaning litter box with an 18-Month Warranty. We understand mistakes happen, both on your end and on ours. Your Litter-Robot is protected starting from the date of shipment, regardless of where it was purchased.

No Charges

During the warranty period, we will repair your Litter-Robot at no charge. We cover all parts, labor, and shipping costs within the contiguous 48 United States. Customers in Alaska, Hawaii, and Puerto Rico, as well as APO, FPO, and international shipments may incur additional shipping costs.

Warranty Status

If you are unsure whether your unit is still covered under warranty, contact Customer Service. Near the end of your warranty? Get covered for another 18 months with our Extended Warranty.

Our Goal

Our goal is to make caring for your cat easy and enjoyable. Enjoy life without scooping cat litter and we'll do the rest!

If you need assistance with your Litter-Robot, email us at support@litterrobot.kayako.com or call 1-877-250-7729, toll-free.