1. Does the stat tracker in the app differentiate between the cats or do you have to sift through the data yourself to figure out which is which?

    The concept of the charts and long term tracking for health is appealing but I'm concerned it would be useless without being sorted.
    Right now, the app reports the weight each time a cat uses it. Individual cat recognition capabilities are coming soon though.

    Jasmine

    8/17/22

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  2. How protective is your shipping?
    Since we ship internationally, our packaging secures the Litter-Robot extremely well. We want to ensure our products arrive the same way we ship them out.

    Harlie

    6/5/22

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  3. Do you ship to military Apo/FPO addresses?
    We do not.

    Tom

    6/6/22

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  4. My cat doesn’t dig to cover her poop. Will that be a problem?
    That's usually not an issue. The Litter-Robot will lightly coat the waste with litter during a clean cycle.

    Erin

    8/18/22

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  5. I have a maine coon kitten, currently weighting 14lbs. He's on track to be a big cat, 25-30lbs. Litter Robot big cat approved?
    It can depend on each individual cat and their comfort level but there are many 25+ lb cats using the Litter-Robot 4 comfortably. To give you a better idea of the space, inside the globe is 15”-17”H (depending on litter level) x 19”W x 18”D.

    Makayla

    8/21/22

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  6. How often will I need to throw out the soiled litter and how long can I go before I need to refill it with clean litter? I sometimes travel 5-9 days . Thanks
    It depends on the cats, but generally speaking, you can expect to empty the waste drawer once every 9-12 days with one cat, twice per week with two cats, every 2 days with three, and every other day to daily with four cats (depending on bathroom habits, diet and any health issues). Most customers add litter when they empty the drawer so that would vary as well depending on how many cats you have.

    Thuy

    8/24/22

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  7. What is the cost?
    $649

    Dave

    6/13/22

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  8. When will the Afirm payment plan be available for litter robot 4?
    Affirm financing for Litter-Robot 4 is coming soon. If you haven’t already, we suggest subscribing to our newsletter to be the first to know all the latest updates!

    Libby

    6/14/22

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  9. Thank you so much for reaching out in regards to getting your kitties set up with an LR4! As of now wewe don't have an exact ship date but it would be shipping in August. The sooner you place the order the sooner it will ship as we are shipping them in a first order first served process
    Thank you so much for reaching out in regards to getting your kitties set up with an LR4! As of right now, we don't have an exact ship date but it would be shipping in August at some time. The sooner you place the order, the sooner it will ship as we are shipping them in a first-come, first-serve process.

    Brandy

    6/17/22

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  10. Did the shipping get delayed? Few weeks ago it said it would ship July 2022. Now it says it’ll ship in August?
    All Litter-Robot 4 units purchased prior to 8:00 PM ET on 6/13/22 will start shipping in July 2022 on a first-come, first-served basis. All units purchased after 8:00 PM ET on 6/13/22 will start shipping in August 2022 (until further notice). You will receive an email confirmation when your unit ships.

    Cat lover

    6/23/22

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