1. What is the maximum weight for a cat to use the Litter Rober 4?
    Hi, Madeliene! There is no weight limit for the Litter-Robot 4. We hope this provides further clarity!

    Madeliene

    8/2/25

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  2. Is there a weight minimum for cats/kittens to use this?
    Hi, Bribee! Kittens must weigh at least 3lbs to use the Litter-Robot 4 in automatic mode. We hope this helps!

    Bribee

    7/30/25

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  3. Do you have a veterinary staff /veterinarian discount ?
    Hi, Carla! Yes, we do! You can find more information on our professionals program, located here: www.litter-robot.com/professionals.html. We hope this helps!

    Carla

    7/16/25

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  4. Is GreatLitter safe for kittens under 16 weeks old?
    Hi Alice! Kittens weighing over 3 pounds can safely use the Litter-Robot.

    Alice

    6/25/25

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  5. I can’t get my robot 4 to connect
    Hi David, please complete the steps in our Litter-Robot 4 onboarding guide: https://whisker.elevio.help/en/articles/232-whisker-app-onboarding-your-litter-robot-4

    David

    6/24/25

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  6. Will a main coon fit this litter box?
    Hi Melleta! While it depends on the cat, many 20+ lbs cats use the Litter-Robot comfortably.

    Melleta

    6/13/25

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  7. What is the max weight for the litter robot 4 scale?
    Hi, Gaige! Great question. There is no weight limit for the Litter-Robot 4. We hope this helps!

    Gaige

    6/13/25

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  8. What is the extra part for? Looks kinda like a toilet paper roll holder, but larger.
    Hi, Vicki! We're not 100% sure what piece you're referring to, but we think it may be the fence! Check out the product page for it, located here: www.litter-robot.com/litter-robot-4-fence.html. This should help!

    Vicki

    6/10/25

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  9. Why would the robot4 be dumping almost all the litter right after cleaning?
    Hi there! We're so sorry to hear you're encountering this issue. Check out our support article on this topic, located here: www.litter-robot.com/support/article/litter-robot-4-dumping-clean-litter/. We hope this helps!

    Vicsboyz

    6/10/25

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  10. I have had my litter robot 4 less than a year, and the inside globe has little holes and tears from where the cat tries to cover. Can I get a replacement globe?
    Hi there, Lynn! The globe liner is covered under warranty, so please get in touch with our Customer Experience team to file a claim. We'd be happy to further assist with getting you a replacement!

    Lynn

    6/5/25

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