Whisker app - Managing orders and subscriptions

You can purchase additional Whisker products like carbon filters, OdorTrap packs, waste drawer liners, and even new robots with the Whisker app. 

Simply log into your Whisker account and start shopping. 

If I already have an account on litter-robot.com, do I have to log in again when using the app to make purchases?

If you set up your app account and litter-robot.com account using different email addresses, this single sign-on will not work.

We offer single sign-on, which means you will be automatically signed into your litter-robot.com account when using the app. As long as you use the same email address, both accounts will synchronize automatically. 

How do I access my orders and subscriptions from litter-robot.com in the App?

You can access your orders and subscriptions from the App’s bottom navigation bar in the new "Account" tab.

Can I pause my active subscriptions in the app?

Yes, you can pause any of your active subscriptions for up to a year. 

1. Tap on the “Account” tab in the bottom navigation bar
2. Tap “Subscription Management”
3. Tap “Edit Subscription”.
4. Select the pause duration and hit confirm