A smarter pet home

The Whisker app is compatible with Apple mobile devices with iOS 13.0 or greater and Android mobile devices 8.0 or greater. Both the Apple app and the Android app are available to download.

Yes! You can onboard multiple WiFi-enabled Litter-Robots or Feeder-Robots to the Whisker app. If others in your household want to use the app, they can simply download the app to their device and log in with the same account.

Our robots require a 2.4 GHz WiFi signal. (5 GHz band not supported.) Litter-Robot 3 Connect and Feeder-Robot require IPv4 addressing, and are unable to connect to shared networks (apartment complexes, college dorms, etc.). Litter-Robot 4 supports either IPv4 or IPv6 addressing.

The Whisker app is available in the following languages: English, Dutch, French, German, Italian, Japanese, Polish, Romanian, Russian, Spanish, and Ukrainian.

Whisker’s mobile app team has rolled out a new authenticator feature as part of our efforts to improve security and privacy. To support the new authenticator and take advantage of the security and privacy improvements, we need users to log in to the mobile app again. If you’ve forgotten your password, click the “forgot password” button on the app to reset your password.

If you can’t remember your Whisker mobile app password or account password, you can recover it from the mobile app login screen or on the Whisker website here.

If you can’t remember which email address you used for your Whisker mobile app or account, contact Whisker Customer Experience for support.

Screens may vary as app gets updated.