|
1. Will my cat actually go inside the globe?
Cats are generally curious and will want to investigate
a new object within the household. Cats that are already
used to a covered litter box may be quicker to investigate.
We recommend that Litter-Robot™ be placed where the
old litter box used to be. The old litter box can be removed,
or left next to the Litter-Robot for a short time. Then,
take a cup of litter from the old box and dump it in the
globe of the Litter-Robot™. The scent will be familiar,
and the cat will be inclined to investigate. Once the cat
has ventured inside and feels the litter under its paws,
they know what to do. Please read "Getting
Your Cat to Use Litter-Robot".
Back to Top
|
2. Can kittens use the Litter-Robot™?
To
ensure the comfort and safety of your cat, we strongly
advise against using the Litter-Robot in unsupervised,
automatic mode for kittens or small cats that weigh less
than 5 pounds. Due to their low weight, kittens and
small cats will not activate the cat sensor.
You
can, however, start the Litter-Robot cleaning cycle manually
by plugging in the power cord when the litter bed needs
to be cleaned and then unplugging the power cord again
once the cycle has been completed. You can continue
this manual "supervised" mode until your kittens
have gained sufficient weight to activate the cat sensor. In
this way, you still enjoy the benefit of not having to
scoop the litter box by hand.
Back to Top
|
3. What are the dimensions of the Litter-Robot™?
-
Overall Dimensions: 29 in (H), 22 in (W), 24 in (D).
-
Waste drawer: 11 in (W), 16 in (L), 6 in (D).
-
Oval shaped entry opening for the cat: 9 in (H), 6 ½ in
(W).
-
The litter bed area measures 14 inch across at maximum
litter capacity.
-
There is 13 to 15 inches of head room for the cat inside
the globe depending on the level of litter. The inside
width is 20 inches across at the widest point, and depth
is 15 inches front to back.
Back to Top
|
4. What happens if my cat won't use it?
You are protected by our 60 Day Money-Back Guarantee. If
you and your cat are not completely satisfied, for any reason,
just return your Litter-Robot within 60 days after receipt
for a refund of the purchase price (less shipping).
Please contact us to obtain an Return Authorization (RMA)
number. We cannot accept return shipments without an
RMA number.
Back to Top
|
5. Does the Litter-Robot™ require
special litter?
The Litter-Robot does not require any special litter. In
fact, Litter-Robot™ works well with almost any clumping
or scoopable litter including some biodegradable litters
such and ‘World’s Best Cat Litter™’ and ‘Swheat
Scoop™’. Litter beads/crystals are also compatible
with the Litter Robot. Litters that do not work are the strictly
absorbent clay-based, non-clumping litters.
Back to Top
|
6. Does the Litter-Robot™ work
with Feline Pine?
No, the pellet size of Feline Pine is too large to allow
clean litter to pass through our sifting screen. This causes
litter pellets to get dumped out during the clean cycle.
Feline Pine clumping litter is tends to build up on the sifting
screen and does not pass through fast enough causing a lot
of litter to be expelled into the base during the clean cycle.
Back to Top
|
7. How often do I need to empty the
waste drawer?
This depends on how many cats you have and their size. For
two average sized cats, emptying the waste drawer 1 or 2
times per week is typical. For a single cat, once per week
is usually sufficient.
Back to Top
|
8. What happens if my cat tries to enter
the globe while it is rotating?
The cat sensor detects the presence of your cat and turns
off the motor. The Litter-Robot will wait for 15 seconds
before attempting to resume the clean cycle.
Back to Top
|
9. Are there any rakes, mechanisms, or
wires inside the globe?
The globe does not contain any mechanisms or wires that
could hurt or harm your cat. The Litter-Robot was designed
with your cat's safety in mind.
Back to Top
|
10. Are the electronics or power source
dangerous to my cat?
No, the Litter-Robot™ operates on 12 VDC using an adapter,
very similar to the adapters that you may use at home for
a clock radio, or to charge your cell phone. All electrical
components are located in the base, away from where the cat
could reach them. There are no electrical components inside
the globe.
Back to Top
|
11. Will the globe turn while my cat
is inside?
The globe cannot turn while your cat is inside. The cat
sensor is tripped any time a cat enters or re-enters the
globe, resetting the timer to prevent the cleaning cycle
from starting for another 7 minutes.
Back to Top
|
12. What happens if the globe jams?
The motor shuts off automatically if the globe jams or an
excessive load condition occurs.
Back to Top
|
13. Is dust a problem with the movement
of the litter?
No, dust is no problem. The slow rotation of the globe combined
with the size of the filtering screen result in minimal agitation
of the litter.
Back to Top
|