90 day money back guarantee!
Purchase the Litter-Robot™ as a gift
with the added confidence of a 90 day trial period.
Try the Litter-Robot in your home and experience the
freedom from litter box scooping. You are protected by our 90 Day Money-Back
Guarantee.
If you or your cats are not fully satisfied, for any
reason, you may ship the Litter-Robot back within 90-days
for a full refund of your purchase price.
Our Customer Service Hours
Phones:- Mon - Fri - 9:00 AM - 5:00 PM
EST
Email: - Mon - Fri - 9:00 AM - 10:00 PM
EST
Support@litter-robot.com
or call Toll Free 1-877-250-7729
The Magic Seven Minutes
When your cat leaves the Litter-Robot globe, it triggers a very important
delay prior to the start of the cleaning cycle. We call this delay, "The
Magic Seven Minutes." And, regardless of the waste being covered
by litter or not, the cleaning should not begin, until the waste has cooled
and the moisture has been absorbed and "clumped" upon contact with the
litter. Anything done too soon risks creating a warm, muddy mess. The
rotating action of the globe starts the sifting process at the right time,
and drops the clumped waste from the litter bed into the sealed waste drawer
below.
The importance of this process cannot be overstressed, as some experience
has shown what can happen when the instructions are ignored. The absorption
properties of clumping litter perform at their peak when given a few minutes
to work. Period. Most cat owners are fully aware of this detail. Fortunately,
the Litter-Robot takes care of this time element automatically.
However, if you decide to use the Litter-Robot in "manual mode", as we recommend
with a kitten or under-sized small cat, remember to include the Magic Seven Minutes.
Your patience will be rewarded, as you will receive more cleanliness benefits as a
result of using the Litter-Robot. Lingering litter box odor will be minimized,
or eliminated, and the litter stays cleaner -- meaning it lasts much longer.