How do I manage my subscription?

You can make changes to your subscription directly from your Whisker account any time before your next order is processed. Log in to your account on litter-robot.com, select "My Subscriptions," then click the pencil icon to manage your upcoming delivery.

  • Click "Send now" if you need your order as soon as possible, and your following order will ship based on your selected frequency.
  • Click "Skip this subscription" to skip the next delivery.
  • Click "Pause subscription" to pause your subscription, and select your next shipment date.
  • Click "Cancel subscription" to cancel your subscription.

Questions? Visit whiskersupport.com

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Phone and Chat support available Mon-Fri: 9AM-7PM EST and Sat: 9AM-5PM EST, or submit a ticket anytime.