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Expected Shipping Schedule

Most items ship in: 1-3 business days.
Subscription items: As scheduled.
Litter-Robot 5 & Pro: Ships within 2 weeks.*
Litter-Robot EVO: Ships within 2 weeks.*
Litter-Robot 4: 1-3 business days.*
Litter-Robot 4 LitterHopper: Ships separately in 1-3 business days.*
Litter-Robot EVO Ramp and Litter-Robot 5 Ramp: Starts shipping in January.
PetTag: Ships within 2 weeks.
Non Litter-Robot items: 3-5 business days from purchase.*

View my orders on Litter-Robot.com Track my package

*These dates are estimated to the best of our ability and are subject to change. Delivery times may vary based on your location, the weather, carriers, and other related factors.

When your order ships, we’ll email you with the tracking number and carrier used. Items may ship separately - such as our bundles and ramps.

Please note: Orders containing our newest models (EVO, 5, or 5 Pro) will ship all items together once the robot is ready to ship.

FAQ

  • Why did I receive Litter-Robot accessories but not my Litter-Robot unit?

    If you ordered accessories, you may receive those prior to receiving your Litter-Robot. Consult our delivery tracking page for more information on your shipment.