Whisker App: Onboarding your Litter-Robot 4

* Skip to 1 minute 34 seconds for onboarding the Whisker app

Visit our Getting Started guide for setup directions for your Litter-Robot 4.

Download the Whisker app and follow the onboarding instructions.

Whisker app onboarding requirements:

  • Operating system: iOS 13.0 or later or Android 8.0 or later
  • Camera permissions: Required in app to scan the QR code
  • Network: 2.4GHz WiFi signal with IPv4 or IPv6 addressing (5GHz WiFi signal not supported)
  1. Make sure Bluetooth is enabled on your device.
  2. To start the onboarding process, put the Litter-Robot into setup mode.
    1. Press and hold the Connect button on the control panel for three seconds.
    2. The control panel will turn solid blue with a yellow light on the bottom.
  3. Next, open up the Whisker app. You will need to log in or register an account on the app.
    1. You can do this using the email address and password you created when purchasing your Litter-Robot from our website.
    2. If you did not set up an email or password simply select Register to create a login.
  4. Once logged in, tap the plus button to add a new robot.
  5. Select the Litter-Robot 4 icon to start the onboarding process.
  6. Read more about acclimating your cat to Litter-Robot and confirm the Connect light is flashing yellow to continue.
  7. Register your robot by scanning the QR code on the back of the unit to link the serial number to your app. It's also located on the box it came in.
    Unable to scan QR code? Learn more
    Serial number in use? Learn more
  8. Next, it's time to name your Litter-Robot. If you have more than one robot, this will make it easy to identify.
  9. Now, connect your phone to the Litter-Robot via Bluetooth.
  10. Your last step is to select your home WiFi network and enter your password.
    Unable to find your WiFi Network? Learn more
  11. Once the Litter-Robot is successfully connected to your WiFi and the process is complete, the control panel will show solid blue.

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