Accessibility Statement

Returns

Why wait? Log in to your Whisker account and go to My Orders to start your return and print a shipping label — it only takes a few minutes and is available 24/7.
Otherwise our team will assist you within 1-3 business days.

1. What items are you returning?

Product must be purchased from litter-robot.com or litterbox.com. For external returns, contact the third party retailer.

Returned products must be clean and free of litter. A $75 cleaning fee will be applied to products that are returned with litter or waste.

Returned products must be clean and free of litter. A $75 cleaning fee will be applied to products that are returned with litter or waste.

Note: Litter cannot be returned.