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Returns
For immediate self-service, log in to your account to start your return.
1. What item are you returning?
Product must be purchased from litter-robot.com or litterbox.com. For external returns, contact the third party retailer.
2. Return reason
Please specify
Hesitant kitty?
These tried-and-true methods will help your cat use Litter-Robot in no time.
Have you tried Litter-Robot accessories?
They help create a better experience for you (and kitty, too).
We got you!
OdorTrap™ Packs eliminate stubborn litter box odors with natural chemistry.
Solved!
The Litter Trap™ Mat catches kicked out litter before it hits your floor.
Trouble with your Litter-Robot 4?
Our self-service troubleshooters are the fastest way to solve issues with your robot.
Trouble with your Litter-Robot 3?
Trouble with your Feeder-Robot?
3. Customer details
4. How would you like to return your item?
Any shipping costs will be deducted from your refund.
An error has occurred:
Please try again later.
Your return request has been submitted.
You will receive an email in the next 72 business hours with next steps to complete your return.
