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Feeder-Robot
Give your cat the right amount of food on time, every time, with Feeder-Robot, the automatic cat feeder that allows you to set portion-controlled meal schedules from the app or the unit. Control remotely using the Whisker app, view food levels, track your pet’s feeding habits, and more. Includes a 90-day in-home trial, WhiskerCare™ 1-Year Warranty, and free shipping (excl. AK, HI, PR).
- Works even when offline
- Anti-jam technology
- Remotely dispense snacks
- Suitable for cats or dogs
- Holds up to 32 cups of dry pet food
- Designed & assembled in the USA
FAQ
How much food does the Feeder-Robot hold and dispense?
Without the hopper insert, Feeder-Robot holds up to 32 cups of dry kibble. With the hopper insert, it holds up to 25 cups of dry kibble. With the pre-installed dispenser, Feeder-Robot dispenses up to 1/2 cup of pet food in 1/8-cup increments, 1 to 8 times per day.
Should I schedule my pet's meals or use gravity mode with the Feeder-Robot?
Deciding how to use the Feeder-Robot depends on your pet’s eating habits. If your pet has a habit of overeating or eating very quickly, you may wish to schedule their meals. By scheduling the feeding time, your pet will be eating a measured meal portion, 1 to 8 times per day. If your pet has no issue with overeating and tends to “graze” throughout the day, you may wish to use gravity mode. In gravity mode, the Feeder-Robot bowl remains full based on a check every 6 hours.
Are automatic feeders bad for cats and dogs?
No; an automatic pet feeder like the Feeder-Robot allows you to set portion-controlled meals multiple times per day to help enforce healthier eating habits. You can view feeding statistics and share data with your vet from the app. If you know that your pet tends to overeat, you’ll want to schedule their meals rather than use gravity feeding mode.
Can you put wet food in an automatic feeder? What type of food can the Feeder-Robot dispense?
You cannot put wet food in our automatic pet food dispenser. You can use any dry or semi-moist cat or dog kibble in the Feeder-Robot.
What if the Feeder-Robot goes offline? Will it still feed my pet?
Yes! If you use the Whisker app to set your pet's feeding schedule, you can rest assured that your pet will still be fed should the unit go offline. The Feeder-Robot saves the feeding schedule locally on the unit. Whether the unit is connected to the network or offline, once it has a schedule programmed to it via the control panel keypad or downloaded to it from the app, the Feeder-Robot will continue to feed on that specific schedule until it is updated. If the Status Indicator Tower light is blue, then the unit is running a programmed schedule.
Is a backup battery included?
The Feeder-Robot 12V Backup Battery is not included, but sold separately. If you purchase the battery add-on with your Feeder-Robot, the battery will come pre-installed. (Does not apply to Feeder-Robot bundles or reconditioned Feeder-Robot; battery must be installed by customer.)How do I introduce my pet to the Feeder-Robot?
Place the automatic pet food dispenser in the same location as the current food bowl(s), set it up, and make sure it is not scheduled to feed yet. Give your pet a day or two to explore the Feeder-Robot. Add a small handful of your pet’s food to the bowl to provide a familiar meal for your pet. Place treats in the feeding bowl or around the Feeder-Robot so your pet associates rewards with the unit. Once you notice that your pet has eaten from the Feeder-Robot, press the Feed button while your pet is in the room with you so they can observe the food dispensing and become familiar with the sound of the Feeder-Robot while you are there to reassure them. The Feeder-Robot is not loud, but the dispenser will make slight noise during the dispensing process. For more tips, refer to the instruction manual.
How do I clean the Feeder-Robot?
Use cleaner wipes on removable parts (or hand wash with mild soap); let completely air dry before re-assembling the Feeder-Robot. Wipe down non-removable parts that touch pet food or use the included cleaning brush. Do NOT submerge the Feeder-Robot base or control panel in water. We recommend that you clean the Feeder-Robot before its first use, and at least once a month after that. The best time to clean is when the hopper and feeding bowl are already empty.
What is the WhiskerCare™ 1-Year Warranty?
WhiskerCare™ is a comprehensive protection plan that covers your Feeder-Robot from top to bottom for 1 year. An extended plan is available for purchase. Our hassle-free plan covers accidental damage, power surges, mechanical and electrical breakdowns, and software support. You’ll have access to our dedicated customer experience specialists, software experts, and US-based service and repair team. During your warranty period, we will resolve Feeder-Robot issues at no charge, including free shipping both ways. There are never deductibles or hidden fees.
Can I use the app with both iOS and Android?
The Whisker app is compatible with Apple mobile devices with iOS 13.0 or greater and Android devices 8.0 or greater. Both the iOS app and the Android app are available to download.
Will the robot connect to my WiFi network?
Feeder-Robot requires a 2.4 GHz WiFi signal and IPv4 addressing (5 GHz band and IPv6 are not supported). To connect to a shared network (apartment complexes, college dorms, etc.) provide your unit’s MAC address displayed during onboarding to the shared network administrator.
Can I connect the app to Feeder-Robot units and Litter-Robot units?
Yes. You will be able to onboard multiple WiFi-enabled Feeder-Robot units and Litter-Robot units to the Whisker app. Keep track of your self-cleaning litter box and automatic pet feeder in one place!
User Manuals
How can I stay informed about my Feeder-Robot's status and usage?
The Whisker app sends helpful notifications regarding the status of your Feeder-Robot. These messages relate to robot usage and errors. We recommend keeping these messages turned on, as they provide information about:
- Robot usage: Meal dispensed, snack dispensed, hopper level low, and more.
- Robot errors: Critical alerts for hardware failures or operational issues, including chute full, dispense failed, motor fault, defective sensor, and more.
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