For additional product explanations, frequently asked questions, user instructions, and self-directed help, visit our Knowledge Base Portal Through this self-directed information site, you will find all setup and installation instructions, learn about suggested maintenance, and be able to troubleshoot your unit if a problem arises.

Customer Service Portal

NOTE: This link will open in a new window and will be a third-party website that we use for customer service.

Need Help?

Submit a ticket through our Customer Service Portal.  Ask us a particular question and we will work on finding a solution to your problem. We aim to get an answer back to you within 2 business days.

You can also contact Customer Support for further assistance. Save time and be prepared with your order number and/or your unit's serial number (just remove the waste drawer and it's located on the back wall).

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