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Need technical support?
Our self-service troubleshooters are the fastest way to solve issues with your robot.
Troubleshooter-
Whisker App: Onboarding your Feeder-Robot -
Whisker App: Onboarding your Litter-Robot 3 Connect -
Whisker App: Onboarding your Litter-Robot 4
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I cannot choose my home network to onboard the Whisker app -
I cannot onboard my Litter-Robot 3 to the Whisker app -
I lost my QR code sticker and I need to re-onboard my unit -
I onboarded the Whisker app successfully, but now I am having problems within the app -
Litter-Robot 3 Onboarding: Red Power button -
Litter-Robot 4: Inaccurate Cat Weight -
Litter-Robot Firmware Update Instructions -
My unit went offline and I have not changed my router/other appliances are still connected to my internet. -
Whisker App Features -
Whisker App Onboarding: Hard Reset -
Whisker App Onboarding: Selecting Litter-Robot WiFi -
Whisker App Onboarding: Serial Number Currently In Use -
Whisker App Onboarding: Unable to scan QR code -
Why does my Whisker app say successful onboard, but the Litter-Robot appears disconnected?