Customer Service

Our goal is to make life with your pet easier and more enjoyable. We take pride in our products and our Customer Service team is glad to help if you have questions!


    18-Month Warranty

     Repairs and replacement parts are covered for your first 18 months of ownership.


    Customer Service Portal

    Read customer FAQs, user instructions, specific product manuals, or ask questions through the Kayako Online Portal!



    Click to learn about the return process.


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Still Need Assistance?

We'd love to help!

Check out our Customer Service Portal for additional information on our warranty, privacy policies, return policy, and more or contact us at 1-877-250-7729 or


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