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A smarter pet home
Monitor litter box habits and control your pet’s feeding with the Whisker Connect™ app.
All your life-changing robots in one app
Get notified when the waste drawer is full
View the waste drawer level and get notified when it’s time to empty.
Track your cat’s weight and bathroom activity
View weight trends and usage stats for insights into your cat’s litter box behaviors
Add a pet profile
Create a custom profile to get tailored insights for each member of your fur family.
Receive real-time status updates
Customize alerts to find out when cycling occurs, the drawer is full, or the unit is paused.
Manage your settings
Adjust the Litter-Robot cycle delay, lock out the control panel, activate the night light, or schedule sleep mode.
Connect multiple robots
Onboard one or more Litter-Robots or Feeder-Robots to the Whisker app.
Customize feeding schedules
Skip or pause meals with a tap. Use the app to program multiple feeding schedules.
View food level and more
Receive notifications for when you’re getting low on food and alerts for any issues detected with your automatic feeder.
Track your pet’s feeding habits
Ensure your pet is receiving the right amount of food at the right time. Compare your pet’s weekly and monthly feeding stats for high-level insights.
Give your pet a snack
Give your pet a snack anytime, from anywhere, at the touch of a button. Snacks dispense in 1/8- or 1/4-cup increments, depending on which dispenser is installed.
Connect multiple robots
Onboard one or more Feeder-Robots or Litter-Robots to the Whisker app.
Can I use the app with both iOS and Android?
Can I connect the app to multiple Whisker robots?
Yes! You can onboard multiple WiFi-enabled Litter-Robots or Feeder-Robots to the Whisker app. If others in your household want to use the app, they can simply download the app to their device and log in with the same account.
Will my Whisker robot connect to my WiFi network?
Our robots require a 2.4 GHz WiFi signal. (5 GHz band not supported.) Litter-Robot 3 Connect and Feeder-Robot require IPv4 addressing, and are unable to connect to shared networks (apartment complexes, college dorms, etc.). Litter-Robot 4 supports either IPv4 or IPv6 addressing.
Which languages is the Whisker app available in?
The Whisker app is available in the following languages: English, Dutch, French, German, Italian, Japanese, Polish, Romanian, Russian, Spanish, and Ukrainian.
Why did I get logged out of the Whisker mobile app with the latest update?
Whisker’s mobile app team has rolled out a new authenticator feature as part of our efforts to improve security and privacy. To support the new authenticator and take advantage of the security and privacy improvements, we need users to log in to the mobile app again. If you’ve forgotten your password, click the “forgot password” button on the app to reset your password.
I’m logged out and don’t remember my password; what should I do?
I’m logged out and don’t remember which email account I used for my Whisker robots; what should I do?
If you can’t remember which email address you used for your Whisker mobile app or account, contact Whisker Customer Experience for support.
App screen disclaimer
Screens may vary as app gets updated.
Why does my Litter-Robot 4 firmware automatically update, and can I opt-out?
To ensure that Litter-Robot 4 customers always enjoy the latest features and improvements, we will now automatically update the firmware on your robots as soon as a new release becomes available. If you do not wish to receive these updates, you can choose to opt-out using the Whisker App with the following steps:
- Tap Robots in the bottom navigation bar
- Select your Litter-Robot 4
- Tap the settings icon in the top right corner
- Tap ‘Firmware Updates’
- Turn off the toggle for ‘Automatic Updates’
If you disable Automatic Updates and then want to update your firmware manually, you can follow the provided Firmware Update Instructions. For additional details, please refer to our Terms and Conditions.
“Litter-Robot saved our cat’s life. I noticed one day that the app was going off every 10 minutes. I went [to the unit], saw a little bit of blood, and realized we better take him to the vet. They diagnosed him with feline idiopathic cystitis. I wouldn’t have known something was wrong without Litter-Robot.”
- Ariana S.