AutoPets stands behind the Litter-Robot with an 18-Month Full Warranty. We understand mistakes happen, both on your end and on ours. Your Litter-Robot is protected starting from the date of shipment.
During the warranty period, we will repair your Litter-Robot at no charge. We cover all parts, labor, and shipping costs within the contiguous 48 United States. Customers in Alaska, Hawaii, and Puerto Rico will incur additional shipping costs.
If you are unsure whether your unit is still under warranty, contact Customer Service.
Near the end of your warranty? Get covered for another 18 months with the Extended Warranty.
Our goal is to make caring for your cat easy and enjoyable. Enjoy life without scooping cat litter and we'll do the rest!
If you need assistance with your Litter-Robot, email us at firstname.lastname@example.org or call 1-877-250-7729, toll-free.
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LR II Carbon Filters & Seal Strip Kit
The Litter-Robot comes equipped with a flexible Carbon Filter pad for absorbing odors in the waste drawer. The Carbon Filter can be easily removed and replaced when cleaning the drawer.
How often should I change the Carbon Filter and Seal Strips?
For optimal odor absorption, we recommend changing the Carbon Filter every three months, but replacement frequency is up to you and your cats’ usage patterns. If you use scented litter, we recommend changing the filter more often as it will also absorb the litter scent.
Note: The Carbon Filter is not necessary for the unit to function.
Replace the Seal Strips when they are worn flat or peeling. You can make them last longer by trimming loose edges between replacements.
When cleaning the Base, be careful not to wet the Seal Strips or they may begin to peel. To maintain them, use a lint roller or vacuum to remove debris.
How do I install the Carbon Filter and Seal Strips?
Click here to view the Installation Guide.
- (3) Carbon Filters
- (1) set of Seal Strips
Free shipping to the contiguous 48 United States. Shipments to Hawaii, Alaska, and Puerto Rico will incur additional shipping costs based on destination zip code, package weight, and volume. We will provide this rate at checkout.