How do I file a WhiskerCare™ Warranty claim?

If your Litter-Robot is covered by our WhiskerCare™ Warranty, you can order select replacement part(s), and we’ll ship it to you at no cost. Log into your account and click My Robots to access replacement parts.

If the part you need isn't available, our easy-to-use Troubleshooting Wizard will solve most issues and is the fastest way to get help.

Purchase WhiskerCare™ Extended Warranty

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Phone and Chat support available Mon-Fri: 9AM-7PM EST and Sat: 9AM-5PM EST, or submit a ticket anytime.