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Automatic Self Cleaning Robot Litter Box

Litter Robot Customer Service

How to Contact Us

Please feel free to contact us, if you have any questions about your Litter-Robot. We will be glad to help. And, we always want to hear your feedback, ideas, comments, and suggestions.


If you need to return your Litter-Robot, please contact us to request an RMA number. We are unable to honor our 90 day Money-Back Guarantee for units returned without an RMA number.

Trouble Shooting and Knowledgebase
Knowledgebase Portal
Email Addresses
Customer Support
Request an RMA number for returns
Submit a Customer Testimonial
Comments about this web site
Telephone and Fax
Hours: Mon - Fri 9:00 AM - 5:00 PM EST 1-877-250-7729
Fax 1-248-253-1797
Mailing Address
Automated Pet Care Products, Inc.
2900 Auburn Ct.
Auburn Hills, MI 48326

For Media, Affiliate, and Other Inquiries

All media inquiries can be directed to Please be specific in your inquiry and provide as much information as needed. We will respond within 1-2 business days.

If you have a question about our affiliate program please contact

If you are unsure of where your inquiry should go, please send an e-mail to and it will be forwarded accordingly. Please allow 1-2 business days for a response from the appropriate party.

If you would like to reach us by phone, please call customer service at 877-250-7729. If you are directed to leave a voicemail please leave your name, phone number, and a brief message. We will return your call as soon as possible. Customer service is available Monday through Friday, from 9:00am to 5:00pm (EST).


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