How do I contact AutoPets?
If you have any questions or concerns about your Litter-Robot, please call us on our toll-free number or send us an email. We will be glad to help. We are always willing and interested to hear your feedback, ideas, comments, and suggestions!
How do I return something?
If you need to return your Litter-Robot, please contact us to request an RMA number. Without this, we are unable to honor our 90 day Money-Back Guarantee for units returned, so it is important you obtain one.
|Contact Information: Emails + Portal|
|TROUBLESHOOTING AND KNOWLEDGE BASE / SUBMIT A TICKET||Knowledge Base Portal
(NOTE: Link will open in new window and you are leaving the main Litter-Robot website)
|Request an RMA number for email@example.com|
|Submit a Customer Testimonialfirstname.lastname@example.org|
|Comments about this email@example.com|
|CONTACT INFORMATION: Phone & Address|
|Mailing Address||Automated Pet Care Products, Inc.
2900 Auburn Ct.
Auburn Hills, MI 48326
|Hours of Operation||Mon – Fri 9AM – 5PM EST|
What About Media, Affiliate, and Other Inquiries?
- All media inquiries can be directed to firstname.lastname@example.org. Please be specific in your inquiryand provide as much information as needed. We will respond within 1-2 business days.
- If you have a question about our affiliate program please click here.
- If you are unsure of where your inquiry should go, please send an e-mail to email@example.com and it will be forwarded accordingly. Please allow 1-2 business days for a response from the appropriate party.
- If you would like to reach us by phone, please call customer service at 877-250-7729. If you are directed to leave a voicemail please leave your name, phone number, and a brief message. We will return your call as soon as possible. Customer service is available M-F, 9am-5pm (EST).