Contact Us!


How do I contact AutoPets?

If you have any questions or concerns about your Litter-Robot, please call us on our toll-free number or send us an email.  We will be glad to help. We are always willing and interested to hear your feedback, ideas, comments, and suggestions!


How do I return something?

If you need to return your Litter-Robot, please contact us to request an RMA number. Without this, we are unable to honor our 90 day Money-Back Guarantee for units returned, so it is important you obtain one.

 Contact Information: Emails + Portal
TROUBLESHOOTING AND KNOWLEDGE BASE / SUBMIT A TICKET Knowledge Base Portal
(NOTE: Link will open in new window and you are leaving the main Litter-Robot website)
Customer Support support@litter-robot.com
Request an RMA number for returns rma@litter-robot.com
Submit a Customer Testimonial testimonials@litter-robot.com
Comments about this website webmaster@litter-robot.com
 CONTACT INFORMATION: Phone & Address
Mailing Address Automated Pet Care Products, Inc.
2900 Auburn Ct.
Auburn Hills, MI 48326
Hours of Operation Mon – Fri 9AM – 5PM EST
TELEPHONE 1-877-250-7729, toll-free
FAX 1-248-253-1797
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    Phone

    1-877-250-7729

     
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    Fax

    1-248-253-1797

     
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    Hours

    Mon–Fri  9AM–5PM EST

     

What About Media, Affiliate, and Other Inquiries?

  • All media inquiries can be directed to marketing@litter-robot.com. Please be specific in your inquiryScreen Shot 2015-06-11 at 3.13.08 PMand provide as much information as needed. We will respond within 1-2 business days.
  • If you have a question about our affiliate program please click here.
  • If you are unsure of where your inquiry should go, please send an e-mail to support@litter-robot.com and it will be forwarded accordingly. Please allow 1-2 business days for a response from the appropriate party.
  • If you would like to reach us by phone, please call customer service at 877-250-7729. If you are directed to leave a voicemail please leave your name, phone number, and a brief message. We will return your call as soon as possible. Customer service is available M-F, 9am-5pm (EST).

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