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Feeder-Robot Warranty Bundle
As low as $349
- 90-Day In-Home Trial
- Free Shipping (ex. AK/HI/PR)
Customize your pet's meals and feeding schedule from the convenience of your phone, even when you're not home! This bundle includes a 90-day in-home trial and hassle-free 3-year protection plan that covers Feeder-Robot from top to bottom.
- Feed from the app or unit
- Suitable for cats and dogs
- Holds up to 32 cups of food
- WhiskerCare™ Extended Warranty
- Designed & assembled in the USA
What is the WhiskerCare™ Extended Warranty?
WhiskerCare™ Extended Warranty is a comprehensive protection plan that covers your Feeder-Robot from top to bottom for 3 years. Our hassle-free plan covers accidental damage, power surges, mechanical and electrical breakdowns, and software support. You’ll have access to our dedicated US-based customer experience and software experts. During your warranty period, we will resolve Feeder-Robot issues at no charge, including free shipping both ways. There are never deductibles or hidden fees.
What if the Feeder-Robot goes offline? Will it still feed my pet?
Yes. If you use the Whisker app to set your pet's feeding schedule, you can rest assured that your pet will still be fed should the unit go offline. The Feeder-Robot saves the feeding schedule locally on the unit. Whether the unit is connected to the network or offline, once it has a schedule programmed to it via the control panel keypad or downloaded to it from the app, the Feeder-Robot will continue to feed on that specific schedule until it is updated. If the Status Indicator Tower light is blue, then the unit is running a programmed schedule.
How much food does the Feeder-Robot hold and dispense?
Without the hopper insert, Feeder-Robot holds up to 32 cups of dry kibble. With the hopper insert, it holds up to 25 cups of dry kibble. With the pre-installed dispenser, Feeder-Robot dispenses up to 1/2 cup of pet food in 1/8-cup increments, 1 to 8 times per day.
What type of food can the Feeder-Robot dispense?
You can use any dry or semi-moist cat or dog kibble.
Is a backup battery included?
The Feeder-Robot 12V Backup Battery is not included, but sold separately. If you purchase the Feeder-Robot Backup Battery, you will need to install the battery using the guide provided on our website.
How do I introduce my pet to the Feeder-Robot?
Place the Feeder-Robot in the same location as the current food bowl(s), set it up, and make sure it is not scheduled to feed yet. Give your pet a day or two to explore the Feeder-Robot. Add a small handful of your pet’s food to the bowl to provide a familiar meal for your pet. Place treats in the feeding bowl or around the Feeder-Robot so your pet associates rewards with the unit. Once you notice that your pet has eaten from the Feeder-Robot, press the Feed button while your pet is in the room with you so they can observe the food dispensing and become familiar with the sound of the Feeder-Robot while you are there to reassure them. The Feeder-Robot is not loud, but the dispenser will make slight noise during the dispensing process. For more tips, refer to the instruction manual.
Should I schedule my pet's meals or use gravity mode?Deciding how to use the Feeder-Robot depends on your pet’s eating habits. If your pet has a habit of overeating or eating very quickly, you may wish to schedule their meals. By scheduling the feeding time, your pet will be eating a measured meal portion, one to four times a day. If your pet has no issue with overeating and tends to “graze” throughout the day, you may wish to use gravity mode. In gravity mode, the Feeder-Robot bowl remains full based on a check every 6 hours.
How do I clean the Feeder-Robot?Use cleaner wipes on removable parts (or hand wash with mild soap); let completely air dry before re-assembling the Feeder-Robot. Wipe down non-removable parts that touch pet food or use the included cleaning brush. Do NOT submerge the Feeder-Robot base or control panel in water. We recommend that you clean the Feeder-Robot before its first use, and at least once a month after that. The best time to clean is when the hopper and feeding bowl are already empty.
Can I use the app with both iOS and Android?
Will the robot connect to my WiFi network?
Our robots require a 2.4 GHz WiFi signal and IPv4 addressing (5 GHz band and IPv6 are not supported). Our robots are unable to connect to shared networks (apartment complexes, college dorms, etc.).
Warranty Bundle reviews reflect Feeder-Robot product page reviews.