Do you offer repair services?

We don't offer out-of-warranty repair services, but we do provide several support options to help you get your Litter-Robot back up and running. Every Whisker robot purchase includes a 1-year WhiskerCare® Warranty or an extended plan available for purchase. 

If your Litter-Robot is covered by our WhiskerCare® Warranty, you can order select replacement part(s), and we'll ship it to you at no cost. Log into your account and click My Robots to access replacement parts.

If your Litter-Robot is out-of-warranty, we offer replacement parts for purchase. Our Support Portal will solve most issues and help you identify which part you need if troubleshooting is unsuccessful.