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Litter-Robot 5 / EVO: Return packaging instructions

Learn how to package your Litter-Robot 5 or Litter-Robot EVO unit or base for return.

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Packaging Litter-Robot 5 / EVO

Use the original Litter-Robot 5 or Litter-Robot EVO box. Alternatively, purchase a 24” x 24” x 31” box from a shipping or home supply store.


Disassembling Litter-Robot 5 / Pro Waste Drawer

  • To remove the step from the drawer body, press the two drawer tabs inward, one side at a time, to unlock the two hooks from the slots.

Note: You may need a flathead screwdriver to unlatch the hooks from the slots.

Close up of drawer with arrows pointing to drawer fingers


Disassembling Litter-Robot EVO Waste Drawer

  • To remove the step from the drawer body, flip the waste drawer upside down. Unhook the tabs from the drawer body by sliding the tabs up and outward to release the front panel. Pull up and away to separate the two pieces.
Close up of drawer tab with arrow pointing away from drawer body


Steps to dismantle the box

  1. Cut the tape strips connecting the side panels of the bottom of the box and bottom tray (only on the two sides that do not have box connecting clips).

Cutting tape alone the bottom of box
  1. Rotate the box-connecting clips counter-clockwise to unlock them. Then pull the clips to remove them. Set the clips aside.

Rotating box clips counter-clockwise
  • Clip in locked position
Showing clips vertically in the locked position
  • Clip in unlocked position
Showing clips horizontally in the unlocked position
  1. Use the box handles to lift the box up and off the bottom tray.
Box sliding over Litter-Robot and bottom tray

Note: If you are returning a Litter-Robot EVO in its original packaging, you may notice a small cardboard insert in the corner of the bottom tray. This insert is not needed for return and can be discarded.


Identifying the molded inserts

There are three molded inserts total:

  • Bottom back molded insert
  • Bottom front molded insert
  • Top molded insert

Bottom back molded insert

Closeup of bottom back molded pulp insert


Bottom front molded insert

Closeup of bottom front molded pulp insert


Top molded insert

Closeup of top molded pulp insert



Packaging the unit

  1. Place the bottom back molded insert and bottom front molded insert in the bottom tray as shown.
Placing bottom back and bottom front molded pulp inserts in the bottom tray


  1. If applicable, place the flat cardboard insert along the edge of the bottom tray. (If you ordered a LitterTrap Mat with your original purchase, this is not applicable.)
Placing bottom back and bottom front molded pulp inserts in the bottom tray


  1. Place Litter-Robot into the bottom tray.
Placing Litter-Robot into the bottom tray


  1. Ensure the bottom of the bezel is resting on the molded inserts as shown.
Closeup of bezel resting on the molded inserts


  1. Ensure the tape around the top flaps is cut, then slide the box over the bottom tray. Ensure the box is oriented so that the clip holes on the box and the bottom tray are aligned.
Sliding box over bottom tray


  1. Fold and place the top molded insert between the back wall of the box and the robot as shown.
Folding and placing the molded inserts in the top of the box


  1. Add the drawer step into the opening in the top molded insert.
Adding drawer step into the opening of the top molded insert


  1. Place the welcome tray on top of the package as shown. Place the power supply into the designated slot in the welcome tray.
Placing power supply in the designated slot within the welcome tray


  1. Close the box flaps and tape the box shut.
Taping box shut along seam


  1. Insert the box connecting clips into the clip holes and rotate the clips clockwise into the locked position.
Reinserting box connecting clips and rotating them




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