To ensure the comfort and safety of your cat, we strongly advise against using the Litter-Robot in unsupervised, automatic mode for kittens or small cats weighing less than 5 pounds.  Due to their low weight, kittens and small cats will not activate the cat sensor.

You can, however, start the Litter-Robot cleaning cycle manually by turning on the Litter-Robot when the litter bed needs to be cleaned and turning it off again once the cycle has been completed.  You can continue this manual "supervised" mode until your kittens have gained sufficient weight to activate the cat sensor.  In this way, you still enjoy the benefit of not having to scoop the litter box by hand.

Does your cat weigh more than 15 lbs?

Cats weighing more than 15 pounds may not be comfortable in the space provided by the globe.  However, many owners of larger cats have let us know that their cats are using the Litter-Robot without any problems.  Large breed cats up to 20 pounds typically do well, while severely overweight cats are less likely to adjust to this box.

Is your cat diabetic?

Diabetic cats can produce very large urine clumps - large enough that they may not pass through the waste ports, preventing the Litter-Robot from automatically cleaning the litter.

Is your cat elderly and set in its ways?

A cat that does not accept change very well may reject a new litter box concept such as the Litter-Robot.

Is your cat extremely skittish and nervous?

Cats that are skittish, very nervous or easily scared are probably not good candidates for the Litter-Robot™.

Questions?

If you still have questions, please email us at info@litter-robot.com or call, toll-free, 1-877-250-7729 (M-F, 10:00 am - 10:00 pm Eastern).

90 Day Money-Back Guarantee

Try the Litter-Robot in your home and experience for yourself the freedom from litter box scooping. You are protected by our Money-Back Guarantee. If you or your cat are not completely satisfied with the Litter-Robot, for any reason, just send the unit back within 90 days to receive a refund of the purchase price (less shipping).

Refund Amount
Your financial risk is the return shipping cost which will be approximately $25.00 to $50.00 depending on your city and state. Your refund amount will be for the product price only ($329.00 new or $269.00 reconditioned).

Third-Party Purchases
If you have purchased your Litter-Robot through a source other than Automated Pet Care Products, Inc., you must coordinate the return with that source and according to their product return policy. For example, if you have purchased your Litter-Robot through Amazon.com, they have a 30 day return policy (Amazon Return Policy). Make sure to review the source's return policy before making your purchase decision.