Warranty
You're Covered
AutoPets stands behind the Litter-Robot automatic self-cleaning litter box with an 18-Month Warranty. We understand mistakes happen, both on your end and on ours. Your Litter-Robot is protected starting from the date of shipment, regardless of where it was purchased.
No Charges
During the warranty period, we will repair your Litter-Robot at no charge. We cover all parts, labor, and shipping costs within the contiguous 48 United States. Customers in Alaska, Hawaii, and Puerto Rico, as well as APO, FPO, and international shipments may incur additional shipping costs.
Warranty Status
If you are unsure whether your unit is still covered under warranty, contact Customer Service. Near the end of your warranty? Get covered for another 18 months with our Extended Warranty.
Our Goal
Our goal is to make caring for your cat easy and enjoyable. Enjoy life without scooping cat litter and we'll do the rest!
If you need assistance with your Litter-Robot, email us at support@litterrobot.kayako.com or call 1-877-250-7729, toll-free.
LR III Open Air Carbon Filters Photos
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LR III Open Air Carbon Filters
The Litter-Robot comes equipped with a flexible carbon filter pad for absorbing odors in the waste drawer. The carbon filter can be easily removed and replaced when cleaning the drawer.
How often should I change the carbon filter?
For optimal odor absorption, we recommend changing the carbon filter every three months, but replacement frequency is up to you and your cats’ usage patterns. If you use scented litter, we recommend changing the filter more often as the filter will also absorb the litter scent.
Note: The carbon filter is not necessary for the unit to function.
Download the Installation Guide.
Shipping
Includes (3) carbon filters compatible with Litter-Robot III Open Air.
Free shipping to the contiguous 48 United States. Shipments to Hawaii, Alaska, and Puerto Rico will incur additional shipping costs based on destination zip code, package weight, and volume. We will provide this rate at checkout.
