AutoPets stands behind the Litter-Robot with an 18-Month Full Warranty. We understand mistakes happen, both on your end and on ours. Your Litter-Robot is protected starting from the date of shipment.
During the warranty period, we will repair your Litter-Robot at no charge. We cover all parts, labor, and shipping costs within the contiguous 48 United States. Customers in Alaska, Hawaii, and Puerto Rico will incur additional shipping costs.
If you are unsure whether your unit is still under warranty, contact Customer Service.
Near the end of your warranty? Get covered for another 18 months with the Extended Warranty.
Our goal is to make caring for your cat easy and enjoyable. Enjoy life without scooping cat litter and we'll do the rest!
If you need assistance with your Litter-Robot, email us at firstname.lastname@example.org or call 1-877-250-7729, toll-free.
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Feed-Safe™ units come with a 2 year limited warranty which covers any defects in material, proper function or workmanship. Call us at 877-250-7729 or email us at email@example.com and provide your original proof of purchase to obtain an RA (return authorization) number and then send your unit to : Automated Pet Care Products, Inc., 2900 Auburn Ct., Auburn Hills, MI 48326, Attn: Claims RA #, and we will send a new replacement unit at no cost.
Feed-Safe™ Return Policy
Please check the retailer’s return policy before you purchase, however if you purchase directly from us, you may return it used, but undamaged with all the original parts within 30 days for a full refund. Please call us at 877-250-7729 or email us at firstname.lastname@example.org with your original proof of purchase to obtain an RA (return authorization) number and then send your unit to: Automated Pet Care Products, Inc., 2900 Auburn Ct., Auburn Hills, MI 48326, Attn: Returns RA# for your refund of original purchase price.