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Feeder-Robot Warranty Bundle
As low as $358 Regular Price $508
Customize your pet's meals and feeding schedule from the convenience of your phone, even when you're not home! This bundle includes a 90-day in-home trial and hassle-free 3-year protection plan that covers Feeder-Robot from top to bottom.
- Feed from the app or unit
- Suitable for cats and dogs
- Holds up to 32 cups of food
- WhiskerCare™ Extended Warranty
- Designed & assembled in the USA
FAQ
What are the dimensions of each Cat Shelf?
Each Cat Shelf measures 12.99''W x 11.02''D x 11.02''H and weighs 13.6 lbs assembled.
What tools are needed to assemble the Cat Shelf 2-pack?
To assemble the shelves, you will need a No. 2 Phillips screwdriver, hammer, pencil, and level.
Why use composite wood?
Composite wood provides several benefits over traditional wood material. For cat furniture in particular, composite wood can better withstand scratches and spills than traditional wood.
What if I need help with assembly or repair?
If you have an assembly question or repair part need, please contact Sauder Furniture at 1-800-523-3987.
What are the precautions?
Do not exceed 35 pounds of weight on individual shelves. This product is not designed to support a TV. Do not allow children to climb on the product.
What is your return policy on the Cat Shelf and pet food mat?
All sales are final on the Cat Shelf 2-pack and pet food mat. There are no returns or refunds on these products.
What are the dimensions of the pet food mat? Can I choose the color?
The pet food mat is 21.8" x 18.6" x 0.5". If you choose a black Feeder-Robot, you’ll receive a black pet food mat; a white Feeder-Robot will come with a white pet food mat.
What does the Feeder-Robot extended warranty include?
For a total of 3 years, we will repair your Feeder-Robot at no charge, including parts, labor, and shipping to the contiguous U.S. (customers in AK, HI, and PR may incur additional shipping charges). Once we receive your unit, we will return it to you as quickly as possible.What if the Feeder-Robot goes offline? Will it still feed my pet?
Yes. If you use the Whisker app to set your pet's feeding schedule, you can rest assured that your pet will still be fed should the unit go offline. The Feeder-Robot saves the feeding schedule locally on the unit. Whether the unit is connected to the network or offline, once it has a schedule programmed to it via the control panel keypad or downloaded to it from the app, the Feeder-Robot will continue to feed on that specific schedule until it is updated. If the Status Indicator Tower light is blue, then the unit is running a programmed schedule.
How much food does the Feeder-Robot dispense? How much food does it hold?
The Feeder-Robot dispenses up to 1 cup of pet food in 1/4-cup increments or up to 1/2 cup in 1/8-cup increments, 1 to 4 times per day (or up to 8 times if using the app). With the hopper insert, you can add up to 25 cups of kibble. Without the hopper insert, you can add 30-32 cups of kibble.
What type of food can the Feeder-Robot dispense?
You can use any dry or semi-moist cat or dog kibble.
How do I introduce my pet to the Feeder-Robot?
Place the Feeder-Robot in the same location as the current food bowl(s), set it up, and make sure it is not scheduled to feed yet. Give your pet a day or two to explore the Feeder-Robot. Add a small handful of your pet’s food to the bowl to provide a familiar meal for your pet. Place treats in the feeding bowl or around the Feeder-Robot so your pet associates rewards with the unit. Once you notice that your pet has eaten from the Feeder-Robot, press the Feed button while your pet is in the room with you so they can observe the food dispensing and become familiar with the sound of the Feeder-Robot while you are there to reassure them. The Feeder-Robot is not loud, but the dispenser will make slight noise during the dispensing process. For more tips, refer to the instruction manual.
Should I schedule my pet's meals or use gravity mode?
Deciding how to use the Feeder-Robot depends on your pet’s eating habits. If your pet has a habit of overeating or eating very quickly, you may wish to schedule their meals. By scheduling the feeding time, your pet will be eating a measured meal portion, one to four times a day. If your pet has no issue with overeating and tends to “graze” throughout the day, you may wish to use gravity mode. In gravity mode, the Feeder-Robot bowl remains full based on a check every 6 hours.How do I clean the Feeder-Robot?
Use Feeder-Robot cleaner wipes on removable parts (or hand wash with mild soap); let completely air dry before re-assembling the Feeder-Robot. Wipe down non-removable parts that touch pet food. Do NOT submerge the Feeder-Robot base or control panel in water. We recommend that you clean the Feeder-Robot before its first use, and at least once a month after that. The best time to clean is when the hopper and feeding bowl are already empty.Can I use the app with both iOS and Android?
The Whisker app is compatible with Apple mobile devices with iOS 13.0 or greater and Android devices 8.0 or greater. Both the iOS app and the Android app are available to download.Will the robot connect to my WiFi network?
Our robots require a 2.4 GHz WiFi signal and IPv4 addressing (5 GHz band and IPv6 are not supported).
User Manuals
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