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Need technical support?
Our support articles are the fastest way to troubleshoot and solve issues with your robot.
Instruction manual-
Attention and error messages guide -
Bonnet removed -
Calibrate the drawer full indicator -
Calibrate the litter level -
Control panel buttons and functions -
Cycle interrupted -
Deep cleaning guide -
Extended scale activity -
Litter-Robot 5 & Pro: LitterHopper disconnected -
Litter-Robot 5 & Pro: LitterHopper not dispensing -
Litter-Robot 5 not cycling -
Litter-Robot 5: Offline -
Litter-Robot 5: Onboarding and connecting to WiFi -
Litter-Robot 5: Unable to onboard -
Motion in drawer -
Obstruction detected -
Overloaded globe -
Position fault -
Safety bar disconnect (Pinch bar fault) -
Use and care guide -
WiFi chip fault